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March 2024 by Sam Sp
BE AWARE IF A HUGE SCAM!!!!The sales person in the front is a liar. He is doing it straight to your face. No shame.Choose honest place and use your money wisely
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December 2023 by Photo Journalist
I stumbled upon this hidden gem of a shop while hunting for appliance parts to fix my microwave. Despite its unassuming exterior, the owner assured me they had the part I needed at a reasonable price. Stepping inside, I was greeted by what seemed like a treasure trove of appliance parts scattered about. Despite the apparent chaos, the owner's knowledge was impressive.He swiftly located the exact part I needed, displaying both courtesy and generosity. Not only did he offer a fair price, but he also encouraged me to opt for a larger size at the same cost. After comparing prices at other shops, I found this place to be not only the most affordable but also offering the friendliest service.This shop goes beyond mere transactions; it feels like a place that has stood the test of time, a testament to a dwindling industry. In a world where online giants require weeks for delivery, this shop's immediate availability is a game-changer. Whether you're a seasoned technician or a DIY enthusiast like me, this place is a gold mine for quality service and genuine passion for the trade. Save their number; you won't regret it.If my post has been helpful to you, kindly give it a thumbs up. Your support is greatly appreciated. Thank you!
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November 2023 by Andrew
JUST WENT BACK TO CAPS APPLIANCE AND BEFORE I COULD GET OUT THE CAR THE GUY EXITED THE BUILDING, LOCKED THE DOOR AND SAID TO ME AND MY 2 SMALL KIDS,LET THE REVIEW THAT YOU POSTED HELP YOU! AND WALKED DOWN THE BLOCK.THAT'S (A)CLASS CUSTOMER SERVICE.
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November 2023 by adryana dohman
THESE PEOPLE ARE RIP OFFS ! They are selling parts for 10 times the amount , DO NOT BUY FROM THEM !!!!
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April 2023 by Paulina Lopresti
I called to see if he has a a certain part, this man was VERY rude. I asked for a part inside of an oven which i have been researching all night, he starts off by telling me i dont know what im talking about because i don't know the correct name of the part. He continues by saying "you might call it a spark plug BUT ITS NOT CALLED A SPARK PLUG" .... then he proceeds to say "WHATS THE PART NUMBER? WHATS THE PARTS NUMBER" I said "sure, give me one moment while i look it up" I had it all saved on my history list on my laptop. Again, he states "I DONT UNDERSTAND WHY PEOPLE DONT WRITE DOWN THEIR INFORMATION BEFORE CALLING... CALL ME BACK WHEN YOU KNOW WHAT IT IS"....this is all at 9am... how is he so angry and miserable and unwilling to help so early in the morning?
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February 2023 by Philip Zalon
The store looks like a mess but the man behind the counter knows where EVERYthing is. And what he does not have in stock he gets the following day. What a pleasure to deal with someone polite and knowledgeable. And helpful.
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February 2023 by Z. Gazivoda
Great customer service. Helped me with parts and to fix my stove
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January 2023 by Howie Levit
Great help and priced right!
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December 2022 by Google User GP
Excellent place, Charlie is a pleasure to deal with. I needed a Whirlpool 4392065 dryer maintenance kit for a relative's machine. We originally ordered it on Amazon, but it came missing the plastic tri-rings and push nuts. Charlie had the kit and said, "If you're running a little late on your way here, just give me a call so I can wait up for you. No problem." Wasn't necessary as we got there on time. He's a nice guy and the place is a treasure trove of appliance parts.
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October 2022 by David Camidge
Great place too go when you don’t know part numbers they know what you need or will find it for you???at the right price!!!!
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November 2021 by jack wrong
Needed back bottom exhaust fan GE fridge. Old fella charged $50. Part was new OEM. His competitor across the street 1991 Utica Ave. Pemko, wanted to charge me $150 bucks for the same part.
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October 2021 by Paul LaFranca
Charlie, the owner was very helpful and knowledgeable. He went above and beyond to help even meeting me on his way home from work to get a part to me. 5 stars!
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October 2021 by Wayne Rose
Called CAPS for an oven control board an hour before they closed. He had the part and said to call if I was running late, he would wait for me. Nice guy. Gave me a few tips on installing it..
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October 2021 by marsha lewis
Great solid advice done with HONESTY. Was considering changing my fridge gasket cuz the doors wasn't always closing properly. I called to inquire if they had the part in stock. Was given multiple other suggestions to try since my gasket seal was not worn out/cracked. Saved me time and money This is old fashion GREAT CUSTOMER SERVICE. Definitely go to them and they will help you out.
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June 2021 by MsShacoya1
I was looking for an igniter for a older model frigidaire oven. After shopping around a bit I found Caps. I called first to see if it was available and was told that it was I stock. When I arrived an older man was behind the counter and I stated that I called earlier. He showed me the part which I compared to the one that I had and they appeared to be similar. The only difference this that the prongs on the the piece that he had were slightly longer but not by much. What I didn't know is that they were both broken. I'm annoyed because the receipt says no refunds but I think that's very unfair for being sold a broken part.
