Capital One Bank is a convenient and reliable banking institution with numerous ATM machines both inside and outside the branches. The tellers are generally polite and willing to assist customers, with one customer noting their positive experience over the past five years. However, there have been some concerns raised about the accuracy of the cash counting machines, with one customer reporting that the teller quoted a lower amount than what was deposited. This customer felt the teller was unprofessional for not addressing the issue or apologizing. Overall, the bank is described as having a good number of ATMs that are protected from the elements, and the use of a Capital One debit card allows for fee-free transactions. The branches have an old-school, architectural charm, with one location in particular praised for its cafe-like atmosphere. The bank is conveniently located and accessible by public transportation, making it a viable option for those in the area.
They need to hire more bank tellers. The line is always long here. Two people cannot handle this!
April 2024
Expect to wait over 40 minutes if you need to see a teller in the afternoon. There were only two tellers for most of the time I've been waiting.
February 2024
Very convenient place to bank lots of ATM machines inside and outside the tellers are very polite always willing and able to help i been going there for past five years since I move in the neighborhood .
