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October 2023 by Michael Gridin
I required a warranty replacement for my AO Smith water heater, and upon arrival, I was informed that they are too busy and I should come back another day. Nevertheless, Lisa stepped in when she learned of my situation. She enthusiastically assisted me, despite being her first warranty customer. Lisa sought guidance from a supervisor, whom I believe was named Rene, to ensure the smooth handling of the process. She demonstrated exceptional competence in managing what appeared to be a complex procedure. I eagerly anticipate future interactions with them, as their commitment to delivering outstanding customer service was truly remarkable.
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September 2023 by mark t
Rude. One of the workers was intentionally completely blocking Canal street during rush hour, cussing and yelling at people. Still representing the business when they're in a company vehicle like this.
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September 2023 by Polo Blacks g
Best in brooklyn
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May 2023 by Arc Mechanical
Lovely store age old! But these days can’t get pricing for a single quote request. Sent 5 to different salesmen in the company. Hope they start quoting all requests.
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October 2022 by Rodney Pretty
Good hard worker employees at Bruce supply Co....the jobs get done fast....
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September 2022 by Bonnie Shibetti
AWESOME STAFF!!!!! VERY KNOWLEDGEABLE
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August 2022 by Bill Vogl
Hands down! The best Plumbing Supply in NYC!
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June 2022 by Matthew Cotrel
Ordering ahead the day before is useless. Came to pick the stuff up to wait a hour and change for the prefab place to open to get the piece needed for first thing in the morning. All was paid for on a account, there is no reason why all material was not ready as the main opened at 7am. Needless to say the entire day is behind schedule now. Piece was ordered the day before at 1130 am, 5 hours before closing and still not ready so thanks a lot
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May 2022 by Normandy
Quick, reasonable...
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March 2022 by Xhevat Kabashi
Nice place and front people are very helpful and knowledgeable ?!
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February 2022 by Heather McCauley
The receptionist needs an attitude adjustment. BEYOND RUDE & UNPROFESSIONAL.
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November 2021 by The anti Social
Nice place and front people are very helpful and knowledgeable
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November 2021 by Arben Hysa
Great place great employees great service
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October 2021 by Lysander M
Probably the largest and most helpful supplyhouse in brooklyn
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September 2021 by America Xoyatla
Good services
