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October 2024 by Kat
I have to say this is the most expensive vet in town. I have yet to have a basic visit without paying $7-800 for add on blood work or other "recommend" items that are totally unnecessary. They misquoted me a few times but refused to stick to the quote. I was going there for convenience but will now take a taxi and go somewhere else.
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February 2024 by Natalia Isabel Morales
Great care and wonderful staff! My dog is almost 7 y/o and has only been treated at BHVH since he was a puppy. BHVH has taken care of my dog’s common and not so common issues. My dog once swallowed a tennis ball whole. He also recently broke his toe. No matter the medical adventure with our dog, BHVH always provides fantastic costumer service and thorough medical care. They patiently explain procedures and medication. They also provide helpful recommendations re care. We moved neighborhoods and continue to choose a 40 minute Uber (each way), over bringing our dog to a different vet.
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January 2024 by A H
Dr. Thompson has been wonderful with our rescue dog Rupert. She's helped us assess his age, breed mix, keep up to date on his vaccinations and ongoing health advice for bumps, bruises and cuts as well as heart worms and tick prevention. She's the best of the best and helped many of my friends cats and dogs with a variety of issues including surgeries. The facilities are state of the art and staff are friendly and professional. They also have great recommendations for food, snacks, local grooming and everything pet health related. So happy to find this amazing team.
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January 2024 by Amanda H.
Dr. Thompson has been wonderful with our rescue dog Rupert. She's helped us assess his age, breed mix, keep up to date on his vaccinations and ongoing health advice for bumps, bruises and cuts as well as heart worms and tick prevention. She's the best of the best and helped many of my friends cats and dogs with a variety of issues including surgeries. The facilities are state of the art and staff are friendly and professional. They also have great recommendations for food, snacks, local grooming and everything pet health related. So happy to find this amazing team.
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October 2023 by CHL Cornerstone
way too expensive
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September 2023 by Julia Fitzsimons
We no longer live in Brooklyn Heights but have chosen to stay with BHVH because of their kind, helpful, and supportive staff. Dr. V has always been there for our pup, and we can’t say more good things about our experience. Highly recommend!
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September 2023 by Grace Flintermann
Can’t say enough great things about this place. It’s expensive but the quality of the staff and vets wholly make up for that. I fully trust them with my 2 year old golden retriever!
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July 2023 by Andrew Cantella
One of the Dr.’s we worked with was great- very nice and professional, we liked her… but in watching the rest of the staff engage with each other, and the level of care amongst the junior staff- and rudeness from the front of house has made us reconsider and train back to our vet in the west village.
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June 2023 by Stephanie Barrows
Unfortunately this place is money driven and will force unnecessary procedures with no explanation with absolutely no INTENTION to make your pup better. We got a second opinion on our pups health and as I expected they were suggesting unnecessary X-rays that folded over thousands. When asked to speak with the doctors I don’t get any call backs just invoices on what I need to pay - which aren’t even the right procedures to get my pup better!!! Please go to Vetinary Wellness Centre or Roots Vets because they are focused on getting your pup better as well as being WAY more reasonably priced.
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April 2023 by Joseph R.
We could not be happier with the care that our mini bernedoodle puppy has received at BHVH. We have seen Dr Chan for most of our primary care visits, Dr Thompson to get her spayed, and Dr Venezia for a sick visit. They have all been very knowledgeable, approachable, and professional. The techs are equally helpful and welcoming. Same with the supportive staff. My two previous dogs were cared for at Vinegar Hill Vet, and the difference in care is noticeable. The staff at BHVH actually cares about my puppy and seem genuinely happy to see her for each visit. They are quick to answer any e-mails. I highly recommend this practice!!
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March 2023 by Katey G.
In a neighborhood as charming as Brooklyn Heights, this vet exceeds expectations. Let me tell you why. 1. The curb appeal of this vet is so cute. It adds to the charm of the neighborhood. They always decorate for holidays, and I especially love the giant skeleton they have at Halloween. Plus, we always have cute dogs hanging out at that corner. 2. I love that we have a privately owned, neighborhood vet in Brooklyn Heights. I was expecting the staff to be compassionate and helpful, and they were beyond nice. The inside is very cozy, but the patient rooms look modern and clean. 3. Brooklyn Heights is fancy, so I wasn't sure what to expect when it came to the bill. My dog Jeffrey had to renew all his annual vaccinations plus his three-year vaccinations. He had a full wellness check, including bloodwork and a fecal test. He had the works. It was expensive, but not unreasonable. Across all 5 vaccines and testing, it was maybe $100 more compared to prices at our last VCA vet in Boerum Hill. I was expecting more TBH. They also swabbed Jeffrey's ear to check for bacteria, and I did not see this on our bill. Thank you for that, Dr Chan! 4. I had read some reviews of people complaining about how the staff was difficult when asked for price breakdowns. I DID ask, and they were so kind. They really went out of their way to explain everything to me before I was charged or any procedures/testing had been done. If you had any questions or concerns with pricing, I would not hesitate to ask their staff, as they could not have been more accommodating. 5. Dr. Chan and her assistant (I'm looking for her name!) really went out of their way to adore Jeffrey. They were so sweet with him, and kept mentioning how cute and perfect he was (WHICH HE IS) and no parent gets tired of hearing how wonderful their child is.
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January 2023 by Maria Espina
Dr. Thomson, Noah, and her team have been an incredible safe haven to our 2 rescue dogs! We’re so lucky to have them care for our furry family whether it’s check-ups or sick visits. I really appreciate how fast their team is in communication, over the phone or email, we always feel like they’re on top of it. Especially now that our older dog is entering his senior phase and still looking great, we credit a lot of that to the amazing care from them over the years. Best of all, they always answer all our nervous parent questions and talk us through our options and what to anticipate, and just make us feel at ease.
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January 2023 by Brooke Peters
We love Brooklyn Heights Veterinary Hospital, especially Dr. Heather Thomson!We've been taking our two cats to this clinic for several years and have been extremely happy with the level of care, compassion, and professionalism shown by Dr. Thomson, other doctors, vet techs, and the front desk staff.Vet visits can be stressful, especially when pet owners are worried about their fur babies, but the staff always makes us feel at ease and well informed.We have an older cat who has health needs, and the staff has been so flexible and supportive in getting us in for time sensitive appointments, talking with us about possible treatment plans and helping us decide on the best route for our situation, helping us try to figure out all of the ways to get our old gal to eat more calories each day, answering questions, and even reaching out to check on our pets.We were especially impressed with how the clinic pivoted during the height of the COVID-19 pandemic to support so many people and pets despite the need for social distancing and increased health protocols. They made a welcoming outdoor seating space and the doctor always came out to talk with me in person at the end of a visit.I learned about this clinic and Dr. Thomson after being unhappy with our previous vet because they were not able to work with our older cat (she's feisty and escaped the exam room) and seemed exasperated in us because of our feisty cat. This has never been at issue at Brooklyn Heights Vet Clinic. The staff has always treated me and my partner, and most importantly, our pets with gentle and thorough medical care.Highly recommend!
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January 2023 by Brooke P.
We love Brooklyn Heights Veterinary Hospital, especially Dr. Heather Thomson! We've been taking our two cats to this clinic for several years and have been extremely happy with the level of care, compassion, and professionalism shown by Dr. Thomson, other doctors, vet techs, and the front desk staff. Vet visits can be stressful, especially when pet owners are worried about their fur babies, but the staff always makes us feel at ease and well informed. We have an older cat who has health needs, and the staff has been so flexible and supportive in getting us in for time sensitive appointments, talking with us about possible treatment plans and helping us decide on the best route for our situation, helping us try to figure out all of the ways to get our old gal to eat more calories each day, answering questions, and even reaching out to check on our pets. We were especially impressed with how the clinic pivoted during the height of the COVID-19 pandemic to support so many people and pets despite the need for social distancing and increased health protocols. They made a welcoming outdoor seating space and the doctor always came out to talk with me in person at the end of a visit. I learned about this clinic and Dr. Thomson after being unhappy with our previous vet because they were not able to work with our older cat (she's feisty and escaped the exam room) and seemed exasperated in us because of our feisty cat. This has never been at issue at Brooklyn Heights Vet Clinic. The staff has always treated me and my partner, and most importantly, our pets with gentle and thorough medical care. Highly recommend!
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October 2022 by Armando Guardia
Beautiful place!
