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February 2024 by IllIottI Media inc (IllIottI inc.)
As an preferred customer. . Boost mobile downtown brooklyn was cool. The Representative was a good guy & hook me up for my New upgrade 5G smartphone. 📱In all white (#fashion Apparel) . 718Queensnation voice ✨. The 718 chronicles
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February 2024 by Raphael Fakhri
Not honest
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January 2024 by IllIottI Media inc
As an preferred customer. . Boost mobile downtown brooklyn was cool. The Representative was a good guy & hook me up for my New upgrade 5G smartphone. ?In all white (#fashion Apparel) . 718Queensnation voice ✨. The 718 chronicles
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December 2023 by Elizabeth Allen
I switched over from T-Mobile a month ago, and I have to say that I should've done this way before, I'm very satisfied, the guy helped me with everything, definitely the best so far
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December 2023 by Carlos Arreguin
Very friendly store ,I will recommend everyone to come here.
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December 2023 by Fitz
Excellent customer service,Ali is the best representative in downtown Brooklyn phone market.
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December 2023 by Kevin Scalzo
This boost mobile store had one person in there that just didn't care about anything or doing his job. Stay away... Just my opinion.
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August 2023 by Kit Stephenson
This place is a scam. An associate named “Ali”, who kept hitting on me!!!, kept changing the prices, adding fees, taxes on top of taxes on top of taxes and then said he would remove the “taxes” if I paid him in cash! I had come in a few days earlier and he told me the price, including all taxes and fees then I come back and he adds $75 onto the price but asks for cash?!? A complete scam artist and thief. AVOID THIS STORE!
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February 2023 by Cruz Lydia
This boostmobile.com site hub store is simply wonderful, they were over the top helpful in getting us setup with our new Galaxy A53. We had a sim card that did not work and they not only replaced the card, but actividade the sim card as well. It was such a pleasure to be able to walk into a Boostmobile store and get all this help from this amazing hub store and not have them push you to buy something you already did online. Next time I think I'll just come into this store and buy my phone directly with all these perks and super customer service! You receive 10 ??? ??? ?? ?? for such amazing work ?
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February 2023 by Uniquamonique C
Very Rude Employees
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February 2023 by Jennifer James
This store charges $10 for SIM cards that are free.
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February 2023 by Melanie Bermudez
I ran into this store after my cellphone display broke and I needed a new phone immediately. In panic I went to this store for assistance as it was the closest to me from the appointment I was in. I am a family plan member and not the primary account holder. The associate told me I was due for an upgrade and told me he would give 100.00 off one the best samasung phones (he pointed to the wall that displayed an Samsung A53). I explained I couldn't spend more than 200.00 that is all I had as this was an emergency and I just needed a working phone and he assured me it was a great price for the phone. As he was setting up my phone for me I decided to get my husband the same phone as his display was cracked and feared it may happen to him as well so we discussed it and he gave me both phones for 400.00I was fine with it and grateful and hurried home to my children.When we got home my son proceeded to tell me that the phone was not an A53 but an A13 and that boost mobile online was selling them for 79.99 not 175.00 he also explained to me that only primary account holders are eligible for upgrades on their lines. Totally taken back I grabbed the box out of the bag and felt anxiety rushed all over. I was no where near the store I only went in there cause it was 2 blocks from my disability appointment and the receipt said no refunds only store credit and there would be a restocking fee.The dishonesty was astounding to me. I have called boost customer service and have been told they cannot do anything to help cause they cannot control in store issues they only deal with online issues. They by the way didn't tell me this until 4 days of contacting them and on the 6th day of pleading for help they said I have exceeded the time limit to return the phones (7 day return policy).So fair warning, do not go into this store if you want honest customer care. And if you are able to, only buy your boost phones from the online store.
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February 2022 by Rae S
Great works with you.
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February 2022 by Ime S
Great works with you.
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February 2022 by connie r.
Always courteous service.
