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July 2024 by iri ne
They never answer!!!
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July 2024 by JING ZHANG
Label it’s very good patience banker,she help me a lot,thanks!
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April 2024 by Jose Hernandez
ATMs rarely work because management is too busy on their 2 hour lunches to try and refill the atms. If you do have to wait in line, bring a chair becuase you’ll be waiting for an hour. Also if you walk in and there is zero staff to be seen, just stand in front of the camera near the teller area and hopefully in 10 mins they’ll realize someone’s out there and come out to “assist”. All in all I would strongly encourage HQ to clean up shop and fire everyone working at this location. Too much money is being spent on payroll for no one to be doing their jobs effectively let alone at all.
The bank across the street is better and I would not bother with this location till it’s under new management.
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April 2024 by Jose H.
ATMs rarely work because management is too busy on their 2 hour lunches to try and refill the atms. If you do have to wait in line, bring a chair becuase you'll be waiting for an hour. Also if you walk in and there is zero staff to be seen, just stand in front of the camera near the teller area and hopefully in 10 mins they'll realize someone's out there and come out to "assist". All in all I would strongly encourage HQ to clean up shop and fire everyone working at this location. Too much money is being spent on payroll for no one to be doing their jobs effectively let alone at all. The bank across the street is better and I would not bother with this location till it's under new management.
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February 2024 by chommanat moon
I don’t wondering why they got only 1 star.Terrible service they keep you waiting at least like an hour to open new account even you already get appointments on 2 days before you get in. No customer service at front. Unwelcome customer here.
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January 2024 by Islam
ATMs has not been working for two weeks, don’t waste my time. I will go to another bank
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December 2023 by ASLAN EDZIEV
ATMs do not work, it is impossible to withdraw money. Please solve the problem.
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August 2023 by Lindsey Hu
super long waiting time. Not efficient
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August 2023 by Rasul Muhiddinov
Very bad service
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August 2023 by Kamila Kim
The second time in this bank, the first time the girl Hannah helped us open a debit card, explained everything and explained it, she speaks Russian. And today Matthew Kazakis helped us, he was friendly and understood that we don’t speak English well. We quickly got a credit card. I recommend them, the service is top notch. Thanks to them
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April 2023 by Rehvon Abdulofizov
Slow, inefficient, ineffective staffs. Can't wait to have robots , and using certified apps
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March 2023 by Mary Vazquez
Horrible service. I was there to open up an account on Saturday. The manager told me I couldn’t do it because I needed an appointment. Every time I actually made an appointment the wait was forever never was seen at the time I reserved. I kept seeing little kids run into the manager calling her mommy I guess it’s her daughter so unprofessional. Don’t bring money here take business somewhere else !
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December 2022 by kings market
This is evrytime happening.. That's the slowest branch.. If you are dealing with the teller even If there's only couple of people waiting in line means this will take you about 20 min to do banking..
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November 2022 by Jori Guzhuna
This branch provided outstanding business banking service! The branch was very busy however Sharon and the branch manager went above and beyond.If you are a business owner I highly recommend this branch! Very pleasantly surprised from BOA.
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November 2022 by Lali Lee
Today in the morning hours i had Very bed experience with customer service. Not of them helped me with my simple problem AND I noticed they LAZINESS WERE MAIN PROBLEM .Thay just sended me in to another branch by saying "they will help you better than we would do here".I decided not to continue being a client for that Bank. Bed experience. Shame on them.
