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May 2024 by Valerie Cosgriff
Absolutely 0 reason to make an appointment - waited over an hour and a half past my appointment time to just speak with someone.
Criminally understaffed.
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May 2024 by Anthony Lewis
Great service
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April 2024 by Gilad Evar
This location is the worst
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March 2024 by Miguel Quito
Bad service and bad information I recommend. this bank
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March 2024 by Aja Colon
Went earlier today to open up a bank account for my daughter. I don’t understand the bad reviews because the customer service we received was AMAZING!!! From intake to service everyone was polite and professional. We felt welcomed and appreciated as customers. Opening the account was fast and easy. Just come prepared obviously. Have your information/ documents ready and have the app downloaded. It’s really that simple. Great customer service from a great team.
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January 2024 by Noraida Blanco
I was trying to open a account with them at this location i was told i must down load the app like serious what are there getting paid to do what if i do not want the app ! I was left to do there job so i took myself else where ..LAZY Workers
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January 2024 by Noraida “Nory” Blanco
I was trying to open a account with them at this location i was told i must down load the app like serious what are there getting paid to do what if i do not want the app ! I was left to do there job so i took myself else where ..LAZY Workers
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January 2024 by K S
Bank of America is my banking institution. I've been to many all over Brooklyn but I must say the on Graham and Varet is the best for me. The workers are very professional and helpful. They never leave you sitting around for long hours waiting for assistance. They are on top of their game. Very efficient and effective, and that's why I always find myself back there to do my banking bussup. I hope they continue with the Excellent Work they do for the community.
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January 2024 by O K.
Super shady bank. I received fake bills from a teller at this location. Be careful and double check your bills!
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December 2023 by Anel Chernigina
For the first time I felt so relaxed and so comfortable talking to the bank representative. No hate, no envy, no arrogance. Amazing. I hope it's not just because I'm lucky, for example because she is new, young and not exhausted. I hope that is due to corporation started taking care of their employees, as well as providing with personal & group therapy so they can feel good and being able to properly communicate with people. Sincere thanks to you Mitzi and her mentor is also a very nice lady. Human Beings like you give the proof that world definitely becomes better.
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November 2023 by Brenda
Horrible service at this branch. I walked 20 minutes from my house on October 31 for a simple wire transfer and they where unable to accommodate me after waiting 20 minutes in line. This is unacceptable! I specifically went to a Bank of American Financial center knowing that they can do my wire transfer but that was not the case. I'm thinking of changing banks at this point. Unacceptable and horrible service. Would not recommend this branch at all!!!!
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November 2023 by Nikolas Vagenas
How is one teller enough for 10 people on a Busy Friday when deposits and withdrawals are most active. It’s a completely idiotic decision. Hire more staff or close because what the point of being open???
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October 2023 by A
DO NOT BOTHER COMING HERE, HUGE BANK NO WORKERS. 1 teller and 10 ppl waiting on line and about 6-7 ppl sitting waiting to be seen. ABSOLUTELY RIDICULOUS. WAIT TIME IS INSANE
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September 2023 by Ashti Deonarine Guzman
For anyone looking to open a bank account in the US (especially international students), I would really recommend coming to BOA in 47 Graham Ave. I'm an international student who was looking to open a bank account in the US for the first time. When I visited BOA, I must say, the process was smooth, simple and very thorough. Both the manager and relationship banker, Joseph and Mitzi, really helped me and my family out tremendously.My recommendation is that if you're going to go to BOA, go early, like 9:30 early. They will attend to you and your needs pretty quick and are pleasant to work with.
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August 2023 by Charlie Domes Management
Very long wait times
