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September 2022 by Fahim Ahmed
Writing review for Utica Auto Group cause Utica took over Auto City International. The owner is super chill. He was open book about the cars and helped me with a lot of things. Got a car from them. Decent experience.
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March 2020 by Iris D.
this place is a scam stay far away!!! they moved from utica because karma finally caught up to they a*** they swiped my credit card for $2000 and told me it was $500. i cant go into detail due to my lawyer told me to keep quiet until the case is over. he was arrested for fraud and forgery. their cars are lemons. they roll back the speedometer 50,000 miles. stay away!!!!! i give it a minus 10 rating.
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February 2020 by David Ross
RUN FROM A MOBILE HOME | RUN FROM A MOBILE HOME - The leadership in this company is very dishonest. Particularly the owner MARCO. He doesnt pay service providers for services. Its unfortunate, because there are great staff members in this company. Hopefully they can find a better work environment in the future and leave this scamming scumbag ran so-called company that is RUN FROM A MOBILE HOME -
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February 2020 by HoodHero T.
Marcos auto city international is a scam I REPEAT STAY FAR AWAY FROM THEM ...THEY RELOCATED FROM 450 UTICA AVE TO 707 Hempstead Turnpike, Franklin Square, NY 11010 LONG ISLAND AFTER BEING SERVED FOR FORGERY I put down $3,000 for a 2012 Jeep Liberty that was our Verbal agreement we spoke about and was also advertised on they website $11,000 deal contract signs monthly finance $477.00 I'll be done making payments by summer . So I thought ...calling the first bank CREDIT ACCEPTANCE to make my first month payment also requesting them about my full payments amount they told me I owed $35,000 total for the 2012 Jeep Liberty " im like wtf " ... went back to Marcos about the stituation same day he told me that it's nothing he can do its between me and the bank so I called the cops cause I was being scam long story short I got my lawyer involve he was able to put me in a new contract for the original price we first agreed to $11,000 with a lower finance rate off $233.00 a month with the new bank DIAMOND DISTRICT.... but MARCOS Still wasn't done SCAMMING me the first bank CREDIT ACCEPTANCE REFUNDED me back a check for all of my money for the payment I made for the 2012 Jeep because we was no long in contract with them. So they mailed the contract /check back to AUTO CITY international because they was the 3rd party involved with me and the bank but the check was made on my name so he can have it transferred to the DIAMONDS DISTRICT the new bank since we are now in contract with them , but instead of doing the right thing he FORGED my signature at the back of the check cash it at the bank without my acknowledgment because I was never told I had a refunded check until I started doing my research when DIAMOND DISTRICT told me I only paid $2,276.00 worth of payments WHEN THE TRUck HAS BEEN IN MY Possession FOR 2 years .... I have bank statements. Proof of the Forged signature check because I did not sign at the back to clear any check coming from AUTO CITY INTERNATIONAL an I have proof of all my payments I made throughout the years.... I NEED ANSWERS MARCOS you thought you could have got away you thought I was d*** you thought wrong ... I been making payments for 2 YEARS STRAIGHT DO THE MATH MARCOS .... for some Reason I think The bank an Marcos are working together maybe the lawyer too because I was told you was charge $20,000 ticket to pay back as a city fine for the unprofessional untrustworthy business but I wasn't reimbursed for any financial lost and suffering
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October 2019 by Lucke Moon
Nelson, thank you very much for everything!!! I came in an uber and left in my own truck. You have the patience of "Job". I thank God for sending me, to you for the help I needed. I will definately refer, you to family and friends. Thank you again!!!
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October 2019 by melony rowe
Very rude staff I called and ask about a specific price range the guy told me that they have stuff in my price range I get their it’s nothing the card are overpriced for the mileage I seen better cars in jersey I came in with 4,000 cash to buy a car and pay off the difference within a three months time you lost good business.
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July 2019 by Ana Lopez
I'm Soo happy I walked in to Auto City. After getting turned down time after time by a bunch of places that made me promises over the phone I came to Auto City and dealt with Nelson Mandela. He personally walked me through the car buying process and helped me get a cheap insurance policy. I recommend everyone with bad credit or no credited or even good credit to visit these people they really care about their customers.
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July 2019 by Maleek Matthews
They helped me out big time. I came in with bad credit & was approved for a new vehicle which came in handy. Hands down Nelson Mandela hooked me up big time. If you need approval come through.
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July 2019 by Justin Montana
Came in today hoping to get the car i set my heart out to get sat down had a decent conversation with Nelson Mandela Saez good guy always active making sure his clients is taking care of im a young driver and the process and help from my boy nelson made this situation possible hope to see many more days back here on my next car.
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June 2019 by Ron Anthony
So some decent dealers do exist. Nelson took his time and walked me through a tough process step by step. Finally I was only able to pick up the car after work at 9:41pm mind you they close at 7pm but when I got there Nelson and Rey were there waiting. Id recommend EVERYONE. These guys are professionals.
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June 2019 by Dameon Battick
Auto City is one in a million!!!! The ambiance, professionalism, friendly atmosphere cannot be compared to any where else!!!!! My husband & I got the best service and we are proud & happy recipients of our vehicle!!!!! Nelson, Marcos & Ray are the BEST!!!!! If there where a 10 star rating this place would definitely receive it!!!! I highly recommend Auto City to any & everyone!!!!
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June 2019 by Sha Celestin
My husband and I just purchased a truck from this dealership. This is not the first or only dealership we have ever worked with, so we know what good and bad dealerships are about. I cannot say this enough...I loved our experience working with Nelson Mandela Saez who address our needs efficiently with the purchase of my new truck. We was greeted quickly and two hours later walked out with a truck. Staff interaction with Me and My Husband was top notch! I Especially liked how honest snd upfront Mr Nelson Saez was and He made Us feel like friends. We even had a chance to meet the owner who was also amazing throughout the whole process.They had a great selection of Vehicles. Such a Great Dealership! I would recommend this place to anyone.
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May 2019 by Ritterson Laguerre
Great service Nelson and Ray and the whole staff took good care of me. Thanks for helping me get my car.. Highly recommended for buying used cars..
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April 2019 by Millicent G
So after going to another dealer and agreeing to a price only to have it raised when I went to sign the contracts. I came across auto city and Nelson Mandela. He was courteous and honest and trustworthy. All the numbers stood the same when the contacts came to sign. I highly recommend these people. Ask for Nelson Mandela and he'll take good care of you.
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April 2019 by Frank Wavyy
Have to start off with Nelson Mandela. Great individual kind heart and willing to work with you. Came in looking for a car and go it right away Nissan Altima 2018 brand new for a great price. I got new credit and helped me as much as possible. Found myself a new car dealership !! Thanks for everything guys you too Ray !!