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December 2023 by Fuin Fuan Store
Great customer service
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September 2023 by Robert Espaillat (BigPanda)
Always professional and good product
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August 2023 by Asad Ali
Very good customer service. Very nice people work over there. Help full nice
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July 2023 by Carlleen Wilson
Very helpful and ready to work with you I gave them a 4 cause they didn't have what I wanted
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June 2023 by Ralston Thomas
Service is always great
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February 2023 by Robert K.
I was completely ignored from the moment I walked into the store. I asked one of the staff for a specific item & his response was...." I don't know, try looking over there" as he pointed towards a shelf. There was no attempt to assist me. Very disappointing experience.
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February 2023 by Nadine Matthews
Nice clean store, parking available
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December 2022 by A Robinson
I Called Before & They Had Everything I Needed Once I Got There, Gave Me Advice On What Was Better For My Car & Safety. Prices Are Amazing Too
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December 2022 by Leslie Latchman
Good place 4 some parts 4yure vehicle
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October 2022 by marlon fostet
Great place price.
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July 2022 by Kevin Murray
I come here as a last resort to get car parts my mechanic or dealer can't get. Sometimes just for motor oil and small items because they're in the neighborhood. However I don't like coming here. The register staff is gruff and standoffish, their customer service is lousy. EVERY TIME I COME HERE regardless of how many customers are in the store, I have a sizable wait. At times there are 3 or 4 associates doing NOTHING behind the counter and just refuse to come to the register to ring up anyone's items. Many times I see people just put their stuff back and walk out. Some of the staff seem to place priority to customers they know personally or order often. However that shouldn't matter if people are waiting on line. I'm very familiar with the Arch chain and how to purchase, this location is failing at customer service and I ain't think that management cares. I don't experience this on Utica, Atlantic or Hollis branches. What's sad is when it's your own people and culture acting ignorant as well. Iike I said, well stocked parts store, but they can use some much better sales staff, the current members leave much to be desired.
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July 2022 by Trevon Parmooram
Arch Ave D best place to get all your car parts, I was there yesterday and even the manager help me to get my ac o ring where I was searching everywhere for.Thanks to arch and staf.
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July 2022 by Ralph Yacinthe
Great service, decent inventory n reasonable prices....
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July 2022 by Juan Sanchez
the customer service here lacks a bit and the price are quite high compared to online, but if your local and cant wait they usually have whatever you need in stock
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July 2022 by Kerlene Paulson
They need better customer service.
