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October 2024 by renee whittick
Apple Bank offers banking products online and in the branch. This branch is like stepping back in time to see what banking used to be like with teller stations and not a lot of ATM machines taking over the lobby. Apple Bank only had 1 ATM machine in the 24 Hour Banking section. The bank serves a need and purpose. Many customers were banking with the company for decades. Because Apple Bank offers products with opportunity for customers to earn interest, it doesn’t offer as many aesthetics as other major branches which is fine. The bank used to have nice art work sculptures on the outside but have been removed at some point. The outside of the bank looks like something is missing. If doesn’t have that nostalgia it once had.
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October 2024 by Carol Rutkowski
There's nothing like a bank that keeps your money safe. Very nice people there.
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August 2024 by Marlene Vendor
My service today was successful. The representative Keron spent the time to address all of my issues in a timely manner. He made using online banking, zelle and other services easier because he explained in detail.
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July 2024 by saif khan
Thank you very very much Maureen Hurlock for open my new account, you are so coprative and very nice cool, thank you very much again.
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March 2024 by mc Full Throttle
slow and incompetent, just use another branch
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November 2023 by Philip Zalon
A visit to the bank has turned from a weekly occasion to an annual one. I always look forward to going to Apple Bank. Large, free parking lot in the rear, with two bank entrances to choose from. The bank itself is a throw back; very large, high ceilings, columns, several tellers but no line. Lots of desks occupied if you have other business besides deposits or withdrawals. Decent interest rates. And they cash savings bonds for customers. Nice place.
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March 2023 by Tonio Rizzi
Terrible experience…lines are extremely long with only one person working. Just to deposit checks it takes 30-40 minutes. Absolutely absurd!
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March 2022 by Melissa Phillips
Lovely experience with Modupe! Very sweet and helpful! Thanks ??
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March 2021 by Neela N.
Given current Covid conditions, certain staff was unhelpful in providing a basic request to notarize a document. I was hassled for not providing a witness even though that page did not require notarizing and asked if I wanted to open an account there. With limited business open there are few resources. I was very disappointed at the poor customer service here. The staff needs to work better with their community.
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December 2019 by Scott Silverstine
I generally have a distain for banks. They hardly pay you to use your money then the impose high and hidden fees. Without knowing anything about Apple Bank I have to start with two stars.
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October 2019 by Stephen MD
The Branch Manager (Tony) is very congenial and totally down to earth in making you feel like family. The customer service that I've experienced there has always been pleasant. The long lines at times has been frustrating but it has improved tremendously.
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September 2019 by Kadeem Folkes
Long lines long wait times
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August 2019 by G Campbell
If you want to grow old waiting, come to this bank. You will need a shave and hair cut by the time you leave....
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October 2018 by Jo (J's 2 Real)
SLOWEST AND WORST BANK IN NEW YORK EVER! I thought BOA was bad, they do not compare.
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April 2018 by J Baptiste
SLOWEST AND WORST BANK IN NEW YORK EVER! I thought BOA was bad, they do not compare.
