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April 2024 by Paul King
Laury and Paulette salespersons at the Downtown Brooklyn store was very engaing and very attentitive in making sure all my expectations were met and that I was fully satisfied in my purchases, I highly recommend them and I will definitely return on my next shoe purchase Thank You Ladies appreciate your professionalism!
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February 2024 by Mei Bo
I love this store so very much!!! Thank you for having the accessories I need whether it is casual or fancy. Special shout out to Ashley and Dominique for their professionalism and support. I highly recommend shopping at Aldo. Check them out!
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December 2023 by BiLAL
Worst customer service.Sales girls don’t know what they’re selling.Felt like someone forcing them to do this job.I was there yesterday at Kings Plaza Aldo.
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October 2023 by שמואל אברהם
The service is really not good, they do you a favor for every request, I was not happy to buy here!
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March 2023 by Eve Mauri
Some beautiful some not for me. But always good quality.
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February 2023 by Syma O'Connell
Beautiful shoes but limited to sizes, very disappointing
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December 2022 by Tasfia K
Love the selection they have at this store as well as display format, no love for customer service.I went today (Dec 9) with my mother to pick out a few bags to purchase. Everything was going well until one salesperson completely ruined my experience. First of all, this is New York City; most of the time salespeople ignore you. Which is totally fine by me.However, I had trouble reaching something from the top shelf, and customer service was not available. In fact, the customer service did not look like they wanted to help in the first place. I used a bag I was aiming to purchase to slide it slightly off the shelf, so I could retrieve it with my hand. This salesperson named Chestyna proceeded in reprimanding me, GRABBED the bag from my hand, and THREW it against the wall next to me. When I tell you I was SHOCKED, that's an understatement.I replied that there was no need to be rude and that I was actually trying to get a bag from the top shelf. She walked away without apologizing at all. I decided to try to ignore the situation but I was internally furious at the way my mother and I were treated. I understand people get tired and frustrated after a long day of work, but that does not warrant treating your customers like second-class citizens. Very unacceptable and I hope your customer service improves.
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August 2022 by Kyle Caesar
Not much nice affordable stuff and not a big range either at least in the men's section
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August 2022 by Manzura Sultanova
I love best quality
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March 2022 by LíghtWõlf
Beautiful store and great staff
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August 2021 by LISA W (Lioness_LATFD)
Love it here!!!!!!!! A bit pricey but love it!!!!
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July 2021 by Stan Driftking
Brand new shoes after 30 minutes of walking
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July 2021 by Kawchar USA
Great shose
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July 2021 by Teshawn Fayall
They did not have no shoes in a size 9. Annoying and a waste of my time.
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April 2021 by Ashley Ash
Customer service is terrible in this store. I went to do a online order return to the store. This store was crowded and absolutely no social distancing or cleaning in this store. If you are high risk don't visit this store. The quality of the product I brought was very poorly made. Soul is hard and the metal straps hurt ur foot . Sorry my first and last.
