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July 2024 by Steve Reeder
People wonder why we just shop online these days. I'm looking for a replacement for a men's stan smiths I bought online. No help to be found on floor but women shouts from register what side I need. I explain a MENS 10.5. She says that's a women's shoe. I say I know, I'm looking for a men's. She says that's a different size for women. I say I know, I'm looking for a men's. I know this exists. Back and forth frustration with someone obviously dense. All they need to say is they are out of stock for men's of this model. Will buy from Zappos.
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May 2024 by Heena S
I would rate this experience less than one star if I could. The employees here seem disengaged and uninterested in assisting customers. Despite the store being empty, they showed no willingness to help. When I entered and requested assistance, no one made eye contact or offered help. Even the manager appeared disinterested, merely standing in the corner on her laptop.
I had to approach one of the employees, a tall girl, to request a specific shoe to try on. Despite clearly indicating which shoe I wanted – the white Sambas – she repeatedly asked if it was on the wall. After confirming and pointing out the desired shoes, she brought back the wrong color. Despite my efforts to maintain a friendly demeanor, her response was dismissive, making an awkward face before walking away.
The lack of available assistance throughout the store, especially near the shoe wall, speaks volumes about the level of customer service. It's disappointing to encounter such indifference, especially from a brand like Adidas. There's plenty of room for improvement, and I sincerely hope that Adidas takes steps to address these issues.
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May 2024 by Hugh A
Not to often you go into a sneaker store and have friendly staff that's attentive. I'm going to keep it real. I went there to pick an online order. Many times when i do that. You get ignored and treated like you don't matter. I had the opposite. They were welcoming to all customers who did pick ups. They even help me with the fitting of my sneakers and helped me with a return that i had to do from my online order. I hope their corporate sees this and gives them praise for their hardwork and attentive customer service.
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May 2024 by Elias Karantzalis
The girl working the front seems miserable, she should look for a better job.
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May 2024 by Slidma Pineda
Nice branch, most likely empty. Great location. I found very good jackets, and multiple shoes. I will definitely come back soon! There is no private parking
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May 2024 by Betsabé Tempone
Everyone's attention is a luxury ??
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May 2024 by Robert Saavedra
Weak selection if shoes, Jouney's had my pair in black like i wanted.
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March 2024 by Augustus Riviere
Very helpful staff. Nice store
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March 2024 by Sara
stellar and fast service. Order stuff to be picked up here all the time and there’s never a wait. Staff is super chill. Love this location. ♥️
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October 2023 by Natalya Fatkhiyeva
This store is a constant disappointment. I used the Adidas app “deliver to store” feature and they turned my package away because no one was trained enough to know that was even a feature. Said shoes were sold out at that point both in store and online. Then the next day the app said what I wanted was in stock in store and I called to confirm that was correct and the woman on the phone said yes. I arrived approximately 10 minutes later (I live close) and they told me she was wrong. I’m just tired of not being able to rely on the app or the store personnel giving me a constant runaround. Everyone was always very nice and didn’t give me a hard time but Adidas needs to get their act together.
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October 2023 by Edwin Collado
The best store for sport outfits
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September 2023 by S. Gemini
Very close by to where I was staying during the weekend. Could not pass by without going in. I really wish they put one of these stores closer to where I live. Nice store and friendly staff.
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September 2023 by Steph Gemini
Very close by to where I was staying during the weekend. Could not pass by without going in. I really wish they put one of these stores closer to where I live. Nice store and friendly staff.
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August 2023 by Ricciardo Mino
There should have been more assortment, I didn't find what I was looking for
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August 2023 by Tysha Taitt
Very polite and helpful staff!!
