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May 2023 by Tiffany Smith
This company helped move me some years ago and the guys seemed pleasant for the most part all aside from one. He was upset with me because I wouldnt allow him to use my microwave to warm his food. Sir, im paying this company for a service please donot come to my home as iam moving to ask can you use an appliance meanwhile im on a tight schedule to move from one home to another. His entire vibe was off after that, he said little to nothing which was fine. I tipped everyone aside from him and told the guys you can share yours with him if you like.. (Oh and a tip isexpected. They claim they dont get paid much however I paid 2k for my move plus tips. I went from BK to Manhattan and had some broken items with such a short trip.
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September 2020 by Saul D.
I will not advice anyone to use this company to move. The first and last time I used them was to move my stuff to a new apartment less than 20 blocks and paid them 950.00 for less than 1 bedroom apartment. The Russian guys moving my items was very weak and lazy please avoid them at all cost. They broke my items and the company refused replacement of my item.
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July 2020 by Eleanor Q.
The sales rep called me out of the blue and when I explained that I had already paid another company, he yelled at me and told me I was stupid and d**** I called to report him and was promised a follow-up. I never received one. If this is any indication of how they do business I highly recommend not moving with them! There are plenty of other great moving companies to choose from in NY.
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July 2020 by Anna Descartes
Be very careful with this company. I've been burned by them with illegal activities.
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January 2020 by Yasmina Ismail
Errol and his crew where very helpful , kind an got the work down in a managed time frame . I would use them again an I do highly recommend them if you are moving .
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November 2018 by Sanabia McClassie
I called A-One for a quote (done with Eric) and received a reasonable pricing; which included a pickup date of the 24th and delivery date of the 26th (which I made sure that that delivery date would happen given the fact that I had the cable company coming on the 26th in the evening- and yes, I did mention this to Eric.)
During our conversation Eric even waived the stairs fee that most moving companies charge (I was on the fourth floor.)
Two days before my pickup date someone, who I guess was the manager and I think his name was David, called me to rudely tell me that the delivery date was most likely not going to be until the 27th! Which meant that one- I would have to miss a day of work and two- I would have to cancel the cable company and be charged for it because they have a 72 hour window cancellation policy :(
After arguing with the owner to no happy results my items did end up being delivered on the 26th though it was late in the evening and with a few surprises-of course.
During the pickup of my items the driver charged me an extra $60 because my tv stand was glass and therefore it needed to be bubble wrapped for an extra fee (mind you I told Eric about this item when I first made the reservation and I was not told that there was an extra charge.)
Then when the men were done loading the items it came time to my"real" quote. My original quote was supposed to be $945 dollars. The final quote I was given was $1200+ :( so needless to say, I was not happy.
When I called A1 (Eric) to find out what was going on he proceeded to tell me about the glass stand I had, the extra storage space I took up (which conveniently came up to an extra $157 and is totally bogus by the way) as well as charges of fuel and all that garbage. Really? Why wasn't the mention of fuel existent during our initial conversation?? Can you say, hidden fees?
Anyway, it gets better, when my items were finally delivered to the address I found that my garbage can was dented, my couch was missing a piece that holds one of the arms securely in place and a leg on my coffee table was broken.
I don't know what these people were doing with my items or what kind of delivery company A-One has but needless to say my experience was less than crappy and I would not recommend them to anyone; not even my worse enemy.
This place either needs new management/workers or better training because clearly the staff is less than up to par. Accept for Eric's supervisor who is a female (don't remember her name but she was kind and apologetic and the only reason why I gave 2 stars and not 1).
Judging from the other reviews they seem to be better at local moves-stick with what you're good at-end of story!
Oh and A-One, I'm reporting you to BBB. Have a nice day
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November 2018 by Alejandro C.
I just used A1 for my move from Philadelphia to Brooklyn and I would highly recommend them for your east coast long distance moving needs. They arrived with a friendly and experienced moving team and worked with me to store my things over night in Brooklyn and deliver them as I couldn't move in until the 1st of the month. Everything was secured and safe when I arrived to Brooklyn. Very good experience with these guys overall and would use them again especially now that I am local in Brooklyn. Shout outs to my movers Bob & Perry for being so friendly and efficient. Lou and everyone in Donna's office who worked with me and kept a good flow of communication on the days of my moves. Thank you all!
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September 2018 by Brandon Cruz
My move last week with A One Moving from N.Y. to GA was amazing, the sales rep Eric was very helpful in explaining all of the order details to me before my move, the guys who picked me up did a great job handling my stuff and the delivery crew was very pleasant to deal with over all this company has exceeded my expectations and I would highly recommend them to everyone I know. Thanks again
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September 2018 by Dennis Gomez
These guys are amazing. Punctual, courteous, respectful. They handled my items with care. I'm using them again. Moving can be anxiety ridden but I don't need to worry about this part of the move with A-one moving & storage. Seriously!
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September 2018 by Marcos Mizrahi
Movers were on time, work hard, good price and really did a great job packing up. High recommend to anyone is in need. Thanks again
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September 2018 by Andre Cole
This is a stand up company, Eric is the sales department really made my move easy for me and my movers were really nice guys who work hard to get out of my 5 flight walk down in the city in to my new place in VA. I would for sure use this company for my next move.
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September 2018 by Mark Ramesar
Very professional, took care of my stuff as if it was their own! Definitely pleased and satisfied! Thanks Eric!
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September 2018 by Jordan Wolfe
Joseph was a man of his word and his movers were great....I appreciated the elimination of stress from Our move from Brooklyn to Florida!
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September 2018 by Masay Lanis
I called A-One for a quote (done with Eric) and received a reasonable pricing; which included a pickup date of the 24th and delivery date of the 26th (which I made sure that that delivery date would happen given the fact that I had the cable company coming on the 26th in the evening- and yes, I did mention this to Eric.)
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December 2017 by SaSi C.
Ohh where do I begin with this review/company? I know! How about the worst experience that I've ever had with a company? I called A-One for a quote (done with Eric) and received a reasonable pricing; which included a pickup date of the 24th and delivery date of the 26th (which I made sure that that delivery date would happen given the fact that I had the cable company coming on the 26th in the evening- and yes, I did mention this to Eric.) During our conversation Eric even waived the stairs fee that most moving companies charge (I was on the fourth floor.) Two days before my pickup date someone, who I guess was the manager and I think his name was David, called me to rudely tell me that the delivery date was most likely not going to be until the 27th! Which meant that one- I would have to miss a day of work and two- I would have to cancel the cable company and be charged for it because they have a 72 hour window cancellation policy :( After arguing with the owner to no happy results my items did end up being delivered on the 26th though it was late in the evening and with a few surprises-of course. During the pickup of my items the driver charged me an extra $60 because my tv stand was glass and therefore it needed to be bubble wrapped for an extra fee (mind you I told Eric about this item when I first made the reservation and I was not told that there was an extra charge.) Then when the men were done loading the items it came time to my"real" quote. My original quote was supposed to be $945 dollars. The final quote I was given was $1200+ :( so needless to say, I was not happy. When I called A1 (Eric) to find out what was going on he proceeded to tell me about the glass stand I had, the extra storage space I took up (which conveniently came up to an extra $157 and is totally bogus by the way) as well as charges of fuel and all that garbage. Really? Why wasn't the mention of fuel existent during our initial conversation?? Can you say, hidden fees? Anyway, it gets better, when my items were finally delivered to the address I found that my garbage can was dented, my couch was missing a piece that holds one of the arms securely in place and a leg on my coffee table was broken. I don't know what these people were doing with my items or what kind of delivery company A-One has but needless to say my experience was less than crappy and I would not recommend them to anyone; not even my worse enemy. This place either needs new management/workers or better training because clearly the staff is less than up to par. Accept for Eric's supervisor who is a female (don't remember her name but she was kind and apologetic and the only reason why I gave 2 stars and not 1). Judging from the other reviews they seem to be better at local moves-stick with what you're good at-end of story! Oh and A-One, I'm reporting you to BBB. Have a nice day
