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February 2024 by Nick V
OK service — I got the copies I wanted to get. However, heads up, the BW copy rate is twice what is advertised online (it currently is $0.20 per copy). When I brought it up, I was told “this is old information and the website hasn’t been updated in a long time because it is difficult to do”. I was in a hurry so I said fine but I will not be using their services in the future.
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January 2024 by Hilary G.
Horrible, almost abusive employees. Today the woman at the front register screamed at me when I mentioned how rude and disrespectful the man working the copy/print area was to me. She called me a "rude and entitled ass" because the man in the back refused to hand me the order that I had sent to be printed (he was sitting eating onion rings while semi-helping another customer, who saw I was in a rush and offered to let him help me first). She went off on me for a solid 3 minutes before Winn intervened and had her leave the register (though she stayed and kept yelling about me). This is maybe the 4th or 5th time something like this has happened here, but this was the worst yet. I've been going here for over ten years, and I think this was the last straw for me. Really a shame, but I'll be heading to Park Slope Copy from now on.
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January 2024 by Zachary Taylor
Man, the guy at the fedex counter is uptight.
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December 2023 by carlos corrales
They don't speak Spanish but with a translator they were able to do the copy work and so on, it's cheap xD
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November 2023 by Jennifer Kalb
I have been very pleased with the quality of service and custom work produced over many years for my church and personally. They have a nice useful array of stationery products as well. It can get a little busy when there is only one person in the back, but I have always found the guys to be polite and meticulous with fiddly projects.
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November 2023 by I E.
DONT DROP OFF FEDEX HERE! They don't pre-scan or issue receipts or take responsibility if package is lost so you're out of luck if there are any issues. Go to Walgreens on 5th ave instead. Also, when I dropped off a pre-paid return at 3:30pm on a Friday they didn't tell me that FedEx ground had already picked up for the day and they DONT pickup during weekend. As a result, my label expired by Monday and I had to go through a lengthy Customer Service process to resolve the issue with vendor. So if your return label has a small return time-frame GO TO WALGREENS on 5th ave instead!!! They pre-scan and provide proof of drop-off
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September 2023 by Brian Manchester
Stopped here to get balloons filled up for my daughter and was told to "hurry up" and that only one person could help me. When I asked that person if they could help me, rather than responding with something like "I'm sorry we are actually closing soon and I am a little backed up." I received "Not right now sir." I will not be returning here due to a lack of basic customer service. I was not dissatisfied that they would not help me with what I needed, I was dissatisfied with the customer service and the general tone.
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September 2023 by Dexter Raphael
Stopped by today on my way to Brooklyn Contra to fax some important documents; it was my first time in the store. Between 3 different sets of fax jobs, I had 46 pages in all to send so the job took a little while.The staff there were very friendly to me as well as other customers. Watched the man behind the fax counter joke with a girl attending JHS and he mother; helping them get the supplies she needed for a summer assignment. Heard a the woman upfront was patient and helpful to another mother with two kids - one of who had ADHD - trying to encourage her. Also heard them turn away business, a fairly sizeable job they actually wanted, because based on the request / time limit, there was a place that would be open later than the two hours they had left that could support the customers needs a little better.All of the above, along with just the kindness they showed me, really struck a positive cord and won me over. I'm really happy with my experience here and with the general energy that I saw. I will definitely come back again.(I saw some post complaining about the cost of photo copying black and white being .20 a page; not for nothing but you pay the exact same amount at any public library in NYC. That's not over charging, that's a standard price. Quick Google search gives you the same prices. Expecting a non-chain store [and possibly even the chain locations] to charge less for that service than the local public library is... honestly a little more than absurd).
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August 2023 by max abelson
Win did a great job with my zine copy project, and gave me a really generous price when there was a bit of confusion about color. Very high ratings for his work and his customer service as well
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August 2023 by Steph
$1.35 to print one page, black and white. Cashier literally refused to tell me how much it would cost and said it “depends on what you print” even tho i said “one page, black and white”?? They accept package drop-off for fedex only. Brooklyn postal is cheaper; they charge $1. $10 minimum for credit card.
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July 2023 by Steph Meaghan
$1.35 to print one page, black and white. Cashier literally refused to tell me how much it would cost and said it “depends on what you print” even tho i said “one page, black and white”?? They accept package drop-off for fedex only. Brooklyn postal is cheaper; they charge $1. $10 minimum for credit card.
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July 2023 by Joseph Neder
If you need something printed at a fair price, this is where to go! The service is great too.
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October 2022 by Maria Cuenca
I had 2 copies printed. They accepted the file via email and I was in an out in less than 5 minutes. $0.25/copy $1 for accessing the file.
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August 2022 by Jens Andermann
Went there to buy some post-it notes, folders and a notebook -- their supply is ridiculous, their prices are in absolute rip-off territory: 4 bucks for 250 stick-on flags, 30 for a half-size Moleskine (they don't carry any other hardback notebooks...) I'm all for buying at your local store as opposed to ordering on Amazon, but this is just beyond unacceptable...
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August 2022 by Sarah Rahal
Usually the staff I meet here is super nice and helpful but this week I encountered the only caucasian team member and he was extremely rude to me. He wouldn't even let me finish my sentences on the phone after I requested a solution for a poor service. I'm really disappointed and will get my own printer and scanner to avoid interpersonal interactions like this.
