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August 2024 by J P
Clean store with a pleasant atmosphere. They play classical music which makes waiting on line quite nice. The line moves fast, the staff are knowledgeable and very polite. For once, I don’t dread having to ship packages. I’ve never had a bad experience here. Thanks.
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August 2024 by Anthony C
This store could not be more incompetent. The lines are always very long and slow. The older gentleman working there is consistently rude to customers. When asking to ship a simple package you will receive a number of different costs to ship the package with no reason what so ever. Avoid this store at all costs.
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August 2024 by Hanan Jamal
$3.25 for 1 print out!! They close 5 minutes before closing time which is really inconvenient if you just make it a couple minutes before closing and have a quick drop off.
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April 2024 by robert karr
When I have to use this facility, they are always polite and nice.Sometimes I have to wait but that's part of patience but all and all the store is great......
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March 2024 by E
I come here occasionally to return items from Amazon. The older gentleman was very friendly and was handling my return. The lady intervened in a rude way and turned was rush me out as if there was a long line. I never had an issue coming here until that happened. She is so rude.
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March 2024 by D C
For needs like returning a package with a printed label or QR code, this store is fine. However, for something as basic as getting and paying for a self-adressed shipping label, avoid this location as the people working there are totally clueless. This is despite the fact that UPS customer service confirmed that they should be able to provide this type of service. Horrible experience and not recommended, just use Fedex instead.
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March 2024 by frankie!
note that this UPS location is an independently operated store run by the franchisees, they've recently implemented a $10 " misc. fee " to release their hold of your package if you're using UPS's access point service
my main concern is that this policy isn't applied to everyone, the lady working there seems to charge at will at fluctuating costs that's almost discriminatory
it's dissapointing partially because up until recent the service here has been fairly decent, especially considering how much someone might pay in shipping fees already just to get slapped with more fees for a service that's readily available at no extra cost at corporate run UPS establishments
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February 2024 by franklyn “フランクリン”
note that this UPS location is an independently operated store run by the franchisees, they've recently implemented a $10 " misc. fee " to release their hold of your package if you're using UPS's access point servicemy main concern is that this policy isn't applied to everyone, the lady working there seems to charge at will at fluctuating costs that's almost discriminatoryit's dissapointing partially because up until recent the service here has been fairly decent, especially considering how much someone might pay in shipping fees already just to get slapped with more fees for a service that's readily available at no extra cost at corporate run UPS establishments
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February 2024 by Aaron
Friendly, experienced staff. I was able to get my business sorted in no time.
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October 2023 by Marianne Nyland
I have been using this UPS store for many years. The family that runs the store works so hard. It is the most efficient shipping store I have ever used. I don’t understand the negative reviews - petty at best.
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September 2023 by Jeanne Lambert
Very nice and they help you.
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September 2023 by Not my Account
Unfortunately closed when I was there wish the hours were better
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June 2023 by Izzie D
I love UPS and these people here don’t disappoint. I’m never left waiting long than I should. They’re super professional and courteous. Thanks!!!!
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May 2023 by Katie D.
This location nickel & dimes you at every opportunity! You follow the instructions on your return..."drop off at a UPS STORE & scan return code. They'll print and attach a free label to your return. All done." and then the store SCAMS YOU for $2.00 of tape - less than 10 inches of tape! What a "hustle!" Their "cost" for the tape is approximately 2cents. A 9900% markup - yeah, that seems fair. All while giving you their fake passive/aggressive "too bad, so sad" routine. I can't stand this place!
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March 2023 by Yara Annechiarico
The young lady that works here is never willing to make any efforts to assist in any way, shape or form. I would never come here again. She makes it so difficult to ship one piece of mail.