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February 2024 by Oscar Alvarez
Pharmacy desk clerk doesn’t understand half what ANYONE says to her, pushy and undermined. Definitely changing pharmacy. People using this service are HUMAN AND WITH ILLNESSES not an assembly line.
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December 2023 by Dimitri Torres
I asked “hey do you know where the nasal strips are” guy stated in the back. Didn’t say exactly where. Terrible service
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November 2023 by manuel ch
Up until this year this was one of the best Walgreens in the bronx. At the pharmacy counter it's now impossible to get.your medication. They have 2 ladies that do not know English or Spanish and have no idea how to use the Walgreens system. I've been getting my medication at this location for about 10 yrs never ever had an issue until now. These ladies never find my name in the system and when they do they never find my refills even thou I requested refill online 1 days before or I called and spoke to someone and confirmed I had refills. When these 2 ladies are at the counter the line is ridiculously long at times from one side of the store to another because they have no clue what they are doing. You hear people complaining and even the manager walks around and sees this and does nothing. I've even spoken to other employees and they say they have also complained about these 2 ladies but it goes to deaf ears. Today I went to pick up my asthma pump which I requested refill online 2 days ago, she looks it up and tells me tou have no medication. I go yes I have my asthma pump and show her the email confirmation, she says thats a system error you have nothing in system. One of her co-workers who knows me goes next to her checks and says yes here it is give us 10 mins and it'll be ready. This lady has no business being in the pharmacy area when she has no idea what she is doing. God forbid they allow her to actually prepare peoples medication, that'll not only be disastrous ut a big lawsuit for Walgreens. The other thing is it is hard to visit since they now since the allow the Auto Body Shop next door and Post office use the parking and there is no parking to be able to go in. All the spots are full and when you go in the only line is at the pharmacy and even if wach person had a car it still wasn't enough to fill each space. Signs of 30 min parking are just for show. It says it's Walgreens parking but obviously it's not and again manager doesn't do anything about like calling the Tow truck to start towing cars away of.people that are not Walgreens Customer like the sign says. There was a time this Walgreens was accessible and never an issue in parking or pharmacy. Now it's become the worst in the Bronx. I don't recommend it at all I've already started in changing my prescription, my mother and uncle to the family pharmacy in my neighborhood which has parking and knowledgeable pharmacist that know what they are doing.
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November 2023 by Daphne Ramirez
The fat lady with glasses that works in the photo department is very rude and arrogant avoid coming here for photos go somewhere else.
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October 2023 by Just B
Came here and 7pm on a Sunday and it was closed
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October 2023 by Hope E.
I really like this Walgreens. The employees are sweet and it’s a great staple of the neighborhood. Has everything you’d need and well stocked skincare and beauty section!
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October 2023 by 1Romell
Pharmacy staff here is very good. They went above and beyond in investigating my issue and made my situation a lot easier
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October 2023 by Ayja Cordero
I couldn’t even look for what I needed because the staff is constantly moving racks of crates in front of you. Not even an excuse me.
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August 2023 by Majiya Chai
The pharmacist is extremely polite on the telephone (she gets five stars). However, the front end of the store is poorly managed. The general manager is incompetent and the shift lead Angel is very disrespectful, gossips and whispers about customers in front of them and has a very negative attitude. The general manager is more interested in flirting with people than managing the store.
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August 2023 by Amalia S.
On August 11, 2023 I purchased $75 worth of medication and merchandise. I am 68 year old retired public school teacher with a bladder condition. They denied me the use of their bathroom saying it is only for small children. I felt hurt since I live far and use access a ride. I always use this pharmacy for my medical and inoculations. This is unfair for a senior citizen.
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June 2023 by Filicity
Pharmacy - one star. I called and through the automated process refilled my prescription on file. The automated recording said that my prescription will be ready for pickup any time after 10am. I called at 9:37am and asked them if it would be ready for pickup after 10am and they said it wouldn't be ready for another 30 minutes. So I mentioned that i will pick it up by 10:30am. I got a call back from Walgreens automated recording at 10 am that I have a prescription ready for pickup. When i went at 10:30am to pick it up, they said i would have to wait 30 minutes for it to be filled. when I asked why the automated system called me at 10 am, they couldn't explain why. Really? So before you go, unless you can wait, call to see if the prescription is ready for pickup. Don't go by the automated recording.
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April 2023 by Jericho Arroyo
My wife placed an order online at this particular Walgreens because the other Walgreens did not have some of the items that she needed. I never like coming to this Walgreens because the cashiers are nasty with attitude. I went up to the cashier and asked her where is the place to pick up the online orders and she gave me a dirty look and just pointed. She look like she was annoyed with her job or maybe she has something personal going on with her life. No smile, no friendliness, nothing. She represents Walgreens and she acts like this? You're supposed to treat your customers with respect and dignity. Don't come to this Walgreens! What's with the attitude? Listen, if you don't like your job just quit!
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February 2023 by Ritz
They were rude and incompetent at this walgreens. Not only to me, but to an older lady as well just asking about the pharmacy.I tried to drop off a fed ex package and even the manager didn't know how to do her job. I went up Tremont to another walgreens and got actual good service. The one all the way up there closer to the bridges. They knew what to do, and were exceptionally nice.
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January 2023 by Josie Cam
Came today 01/02/22 to drop off a fedex package before bringing the package I ask if they take fedex package since it was a holiday and the guy reply that they did i when back to my car to get the package that weight 40lbs and also check their webside before going the weight requirement and said max package weight 55lbs when i went back to the store the guy said oh we cant take that package he just told me no and pointed to a tall black guy and i said excuse me why not because we only take packages that weight 30 i told him no online it says 55lbs max and i told him so online it lies and he reply yes it lies because maybe you can carry that package but other staff in our store cant so thats why we cant take i requested to speak to his superviser and he said we cant take it because its too big i reply no its 40lbs and then he reply that there was no space where he was going to put it when there was space and said he wasnt going to take he turn around and start walking hes name was kevin very nasty and rude customer service definely should hire capable staff and staff that wants to work rather than hiring this lazy employees that do what they want .
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September 2022 by Mad Y.
Worst Walgreens ever. Service is so slow. Line takes forever, I literally dropped my items and left. They should've never we took away rite aid and left us with this!