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March 2024 by Danny
Noreily, the owner , is very professional and is great at what she does! In addition, she is very caring to your pet ,and is a honest and genuine. I highly recommend!
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January 2024 by Kyara Lopez
very friendly. very helpful and great pricing :) will be going here again since they left my dog looking and smelling great :)
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January 2024 by Mariel Hiciano
I love this groomer! its honestly the best around here in Riverdale. She seems patient and gentle with the doggos and my dog feels comfortable there. I can tell because my dog always looks in or gets close to the store front when we pass by, doesn't pull away. Also she does a really nice job he always looks so cute!
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November 2023 by Eunice Vanderhorst
Love Universal Pet Care.. Noreily does an amazing job!
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September 2023 by Fernanda Mera
This is a rude woman with no customer service skills. She only cares about money, and wants all the work done before taking your dog in. What is the point of taking your dog if she doesn't want to do any work. Gets angry if you are 10 minutes late and won't take your dog. Do not recommend, zero stars and a lack of respect.
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April 2023 by Nikkie Bangali
2nd time, bringing my puppy here.They groomer always follow my dirextion on how to groom my pup to the T. Foreve groomer.
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March 2023 by Anabelle Milander
They are extremely welcoming and patient! As a first time pet parent it was hard for me to decide where to go and trust with my pup, so I heard of universal through many other pet parents in the area and decided to go. As it was my pups first experience they explained everything to me and were very helpful. Maizey just got a bath and haircut, which they did a great job at keeping her length and shaping her. They take Zelle and cash payments which is a plus!
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January 2023 by Mark Cesar CS
My dog's name is Romeo, and we are thrilled with the owner of this saloon; she's very friendly, always up to help you with whatever you need, and not to mention that she does a great job grooming your pet. It's the best Dog gromming saloon in the BRONX. Thank you so much for your Service.
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January 2023 by Mitch Sobel
Could not ask for a better place to bring our puppy who loves to go there for her grooming. She is always well taken care of and always comes out looking (and smelling) great.
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December 2022 by London V.
NEVER RETURNING!So I went to this place super last minute to get a haircut for my pup who's a mix with Bichon frise and toy poodle. His hair was already a bit long and some knotted spots and they shaved his whole fur off! I specifically told them the inspo for the haircut and because to them it was too knotty they trimmed everything off, my dog looks completely different. Also, I've gone to get his grooming before and it has never once happened where they just cut off all the hair, they dematt it but I guess universal pet care doesn't believe in that. Very bad experience with them I will not be going back! Highly do not recommend if your dog has certain type of long hair because they will just do what they want with them! AND THEY CUT HIM UNDER HIS ARM WITH THE MACHINE USED FOR TRIMMING HIS FUR!
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August 2022 by J B.
Was looking high and low for a groomer near me in Yonkers. The owner of this business is so responsible. My mini schnauzer looked beautiful after grooming! Very happy.
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August 2022 by Aderly Guzman
The BEST place to take your dog! My goldendoodle is always flawless after bringing him here. Super professional, clean and loving to my dog. Couldn’t recommend them enough!
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June 2022 by Miriam F.
I've been taking my 10 lb red poodle here for about 6 months and have loved the service here. Sadie looks amazing and she is so comfortable at universal too. We will be here regularly. Very skilled owner and staff and relaxed atmosphere. They listen and give you exactly what you want. Drop off Appointments and pick up in 2-3 hours. They call you. No all day sitting in a cage. I've seen all size and breed dogs there and all look expertly trimmed and beautiful! A great find!!
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June 2022 by chris c
This is the best grooming service around riverdale area. The owner is very nice and friendly. My dog Hugo who hates taking baths and getting his hair cut loves to go here to get groomed.
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June 2022 by Marcos S.
I hate to give an operating business a low rating. I wish I could be writing this review with accolades but sadly I cannot. My one star rating is because this is not the place to take your dog if he/she has long hair. I have a Shih-Poo with long hair. He's been groomed all over the United States. It's expected that a long hair dog will have a few knots, which is why most groomers charge a detangling fee but I could tell from my interactions with the owner that she was not interested in working with a long hair dog. She insisted that the only option was to cut his hair short and ended up practically shaving him. I was very clear about that not being what I wanted. I tried to build a rapport with this business and become a regular customer but I will not return. If your dog needs more than a wash and blow, I would not go here.
