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April 2024 by Danyson L.
The manager is very rude and racial- he sold me a fish yesterday and all of them died less than 24 hours. Came to him to report it and he disregarded my entire issue. He even wanted to call the cops on me.
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October 2023 by Isabel
I was calling I really wanted to buy a parrot I am interested but this man wanted to do it for me one day when I was far away and impossible to get there and today I called again because I want a parrot but he treated me badly and they have horrible service and they lose potential clients What a shame if I called it's because I really wanted a parrot. LAM O I DONT KNOW WHAT IS THE NAME BUT UGGLY SERVICE
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October 2023 by Crystal Ortiz
Extremely overpriced. I Bought 1 piece of fish decor for $19.99 that I later saw on Amazon for $8. The owner is rude, the other staff are quite nice and respectful but they will definitely try to sell you high priced items and tell you what you should buy on top of the single item you initially came in there for.
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October 2023 by Wanda Ortiz
This pet shop is ok the animals are well taken care of now the employees are a little confused about what you want they try to sell you to many things but they are helpful,I bought two finches this year they are 8 months old and they are well and so adorable.
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October 2023 by Ray L.
They sell you fish with ich, that contaminate all other fish. Don't buy from here as you will likely get infected pets
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September 2023 by Nik H.
Do not support this horrendous pet store. This store is illegally selling rabbits. The sale of rabbits has been banned in the city due to shelters overflowing. They are improperly housed In a fish tank in wood shavings, which causes illness. At least 30 budgies are kept in a tiny window space. The macaw in the window container doesn't even have enough room to open his wings. They consistently sell pets that are in poor health. All reported to 311. Shut thus down.
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July 2023 by jazzmine r.
listen petco got nothing on my man ben.. if you looking for any animal , supplies , cages ..come here! i told ben what im looking for and what i need and he delivered exactly what i asked for . definitely will be coming here again .
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June 2023 by Brahyan Rodriguez
Best pet store I ever been to in the Bronx. Anything you want is there, the fishes they sell are really healthy. 100% recommendation to visit this place if your looking for anything regarding to pets.
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May 2023 by Ray Al
Sold me a sick turtle and sold my fiance a sick turtle after! Like treat these animals right before trying to sell them! Sad that i bought 2 turtles from the street and i still have them! Over a year later! Big and healthy! This place is pathetic!
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May 2023 by Maritza
These guys are the best . This is my local pet store the only one I go to for my pet needs . Awesomeeeee service these guys
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April 2023 by Massiel Cruz
I went 2 weeks ago with my husband and bought 3 fishes and they were sick, 1 of them was dead in less than 15 hours and then 4 of the fishes we had for over 1 year were dead as well, I would not recommend this store to anyone. Then they didn’t wanted to give no type of refund or nothing.. bad bad bad business!!! Never again
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April 2023 by Irving Segarra
Very good pet store, they always have what I need and the owner is very knowledgeable of pets in a whole. Very good experience going there to purchase my pets items.
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March 2023 by Mary-Beth Shine
I'm giving this place a one star, for two main reason: NO MASKS. Customers didn't wear them, staff didn't wear them and the place is really small with narrow aisles (like a lot of independently owned pet food stores). And the birds are not kept properly. That said the staff are helpful and they sell good brands, but I won't go there any longer because of how irresponsible they were at the beginning of the pandemic and how they keep the birds. TO THE OWNERS: I went to your store at the beginning of the pandemic when masks were mandated and no one was wearing a mask who worked at the store this was in 2020. The mandate was only lifted last year.
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March 2023 by Stacey O'Neil
This independent pet store may be small but they have everything you could possibly be looking for . Whether you have furry pets, exotics or birds you can get all your supplies here . Good selection of animals to buy as well. Friendly service .
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March 2023 by Chloe L
Bought a bird here that was clearly sick (yes we knew he was sick, we bought him to help him since they didn't care) I played clueless and asked about the missing feathers and they said they would grow back. We asked why the bird was separated, they didn't want to answer. We asked the breed and the man working (he didn't know we speak spanish), said 3 different names before telling the other worker to just tell us it was an apple lovebird. He then proceeded to overcharge us on items. We obviously bought a few items for the bird to bring home. Once home, i looked at the tags on everything and added up all the items and then added the cost of the bird. Should've been 205, instead he charged us 224. Couldn't go back because the worker didn't even write the items we bought on the receipt when we checked it at home. To top it off, they don't have the recommended bird food but that could be my opinion. However, they charged 30 for a tiny cage that was cheap. It shattered when it fell not even 2.5 feet from the floor. Cage wasnt even worth 15 to be honest. So please don't go here. Horrible place. Man also tried to rush us and make us purchase immediately. Even asked me how am I broke when I look so good. Thats not something you say to someone for any reason. Again please don't come here unless you want to get scammed or pressured into buying an animal without being prepared.