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June 2023 by Bob B.
Hired the Company for a move in February. Move destroyed several items including valuable antique table. The company then insisted that the only insurance offered was at seven cents per pound, took no responsibility.Movers were not careful and were very rough with delicate items; boxes upside down, delicate furniture misganDO NOT USE THIS COMPANY
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February 2022 by Suzu Mikami
I saw a van driving on the highway road raging against another driver. He was swerving in and out of traffic cutting cars and trucks off. He had to be going at least 100mph. He slowed down only after he saw a state trooper on the side of the highway. These aren't the people I would want to move my stuff if they drive like that. It shows they don't care about the items they are moving.
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September 2021 by Nicole Z
Moved in my bed with such ease! Quick and easy, couldn’t ask for better.
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July 2021 by he smith
Downright awful experience. They were difficult to work with and very overpriced for their "services". Trust me use one of the many other moving companies.
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July 2021 by Jacquie Lowe
We recently sold our home and needed a moving company that would pick up all our belongings, store them for several weeks and then deliver the contents to a destination yet to be determined. Because we were unable to find a new home right away, weeks turned into months. We finally had the contents of our home relocated from New York (LI) to Florida, and we are more than happy with the services of Velvet Touch from beginning to end. They were responsive throughout the process, and the crew worked very hard, carefully wrapping all the furniture to ensure protection. I’m happy to say, it all arrived in excellent condition. We definitely recommend Velvet Touch Moving and Storage to anyone requiring relocation services.
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December 2020 by Kaity Yim
My family and I had an unexpected move, quite last min. The Velvet Touch was able to come within the week we called the to give us an estimate of the project. Moving day arrived and a team of six large men showed up bright and early with two large trucks. All the movers were wonderful and efficient, and careful with our belongings! They spent more than half the day moving non-stop! My parents would highlight that they loved that they were all so attentive to their possessions and even helped assemble some of our furniture at the new house. Would highly recommend!
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December 2020 by Bessie Karalekas
Excellent customer service! I highly recommend the Velvet Touch for your next move!
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November 2020 by Nyc Guy
Horrible do not use, will charge you without warning.
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November 2020 by Nadia Constantino Stokum
The whole process from start to finish went smoothly. Everyone I dealt with was professional, courteous and accommodating. They provided excellent customer service and competitive pricing. This is my 3rd time using them and I wouldn’t hesitate to recommend them to all my friends and family!
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November 2020 by J J.
Awful, I am not sure why someone would use this company to be honest. They will charge you ludicrous amounts of money, make up charges, and are very difficult to work with. Do not make the same mistake I did.
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September 2020 by Matt Meyer
Their crew was knowledgeable, fast and friendly too. We moved out of our apartment quickly during COVID and TVT was able to help with everything. Highly recommend if you are in the tri-state area.
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August 2020 by Victoria Fischman
Wonderful and professional crew and an amazing staff. They packed up our city apartment and moved us to our house. They made a stressful experience easy and smooth. Definitely recommend!
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August 2020 by Dani G.
So happy with my choice! Marianna was responsive and helpful from the get go - getting a quote, working out schedule & setting everything up. Everything happened like clock work! Arrived exactly when they were expected to! The team (Armand, Coco & Tim) was professional and friendly. Efficiently wrapped the furniture and packed the truck... went above and beyond, as it was raining throughout this whole process! They arrived at the destination soon after me, and everything was in tact and placed and set in a timely manner! I highly recommend TVT! They made a very daunting task seamless!
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January 2020 by Bill Ahders
We used the Velvet Touch Movers to move our furniture and antiques and tools to NC from NY eight years ago. What they didn’t break they stole and broke so much stuff. They also got their truck stuck in our driveway. I’m just getting to repair my grandfathers victrola that they completely destroyed that’s what made me think of them eight years ago. Was missing 6 crates of tools for my HVAC business. Guess they liked my tools better than I did. I wouldn’t recommend them to anyone wanting their stuff to get there safe and sound...
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January 2020 by Mrs. Hogg
Couldnt be happier with the job Velvet Touch did fir us. Moving our mom out of our family home was very emotional. Theit professionalism and kindness made for a smooth move. Would highly recommend!
