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January 2024 by Ansia Dior
I always order my favorite drink, hot green tea, when I visit Starbucks. It's a drink I often order. However, on this particular visit, I was taken aback when the Starbucks employee looked me in the eyes and informed me that they typically don't sell hot green tea, only the cold version. Not only did this make me question my own sanity, but it also turned out that the employee was mistaken the whole time. Despite being wrong, he didn't even have the decency to apologize. I was disappointed by the lack of professionalism displayed by both the Hispanic male and the African American woman who took my order. Their behavior was noticeable and concerning. On a positive note, another woman recognized the issue and apologized on their behalf. However, it's important for everyone to strive for better service and conduct themselves in a more professional manner.
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November 2023 by Wendy Martel
The girl who gave me my order was giving me an attitude even tho I waited for so long, she was making the orders from people that where behind me, and when she made my drink which I order peppermint mocha, she made me a different drink and I said “that’s not my order I order peppermint mocha” and with an attitude she said “ why didn’t you said so am doing your drink and you don’t say nothing” i was in shock didn’t know I have to tell them how to make the order right and I told her to ask the cashier cause he even ask if I wanted the normal peppermint mocha I said yes, actually the guy was nice it was this girls who was giving an attitude for no reason how would I know she was making my drink after she been doing other peoples drink before mine, even one coworker show her in the cup it say peppermint mocha and while putting the flavor she kept saying “ you should tell me you seeing am doing it and you don’t say nothing” I was in disbelieve that this girl is giving this attitude for nothing I kept telling her to ask the cashier what I order and she kept saying that, it was a bad experience with this girl and she handed the drink with a nasty attitude am paying for a drink am not paying for her nasty attitude.
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August 2023 by Kaliyah Miya
Breanna and her coworker wonderful. They made our drinks really good. They were also very nice.
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July 2023 by Jennie Herreid
Please add in-app ordering for this location. It would really help with the lines!
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June 2023 by Dusan Olah
Very slow and
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June 2023 by Robert Carrero
If I could leave a zero. I wouldThis location is the worst. Things are never ready, in the morning how can you be out of something if you just opened.Poorly run.
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May 2023 by Elaina Latrese
Today I had the blessing of coming across 3 of the finest barista in town Darius, Manuel & Tyler! I was gruel having the worst day and these 3 gentlemen perked me up with kindness and grace! I would come back here everyday for them if I can! Being a manger and knowing this field isn’t ez they handle me with grace!
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February 2023 by Javier Sotalin
Been here several times and always out of something. One time no ice, next time no frappes today no lemonade or whipped cream. Every time they’re more concerned of taking care of employee orders than customers.
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December 2022 by Jeannies Castillo
The staff here always seem to have attitudes always getting orders wrong and getting upset when corrected the coffee and food dont taste as fresh as other locations
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September 2022 by Carmen Sanchez
This Starbucks it's insane, I just came from there and it took more than 10 minutes to place a order due to the staff is engaged in conversation with 3 staff from target for 10 minutes and the people behind me left due to the wait time. I don't know if the person who attended me was a manager or regular employee but if this is the way they conduct business I can't imagine when target is full of costumer and want to buy something to eat at this Starbucks location. Unbelievable its only 835 am in the morning omg ?
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August 2022 by jeni carino
This is the worst but worse starburst ever especially when Brianna is there you will wait for a very long time and she’s rude. She has a big line and doesn’t care still has her own conversation with her other coworkers. If I can only give no star I will
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April 2022 by Tiffany Martinez
After a long walk to get there (we were craving refreshers) the staff told us they were only serving hot coffee because the “machines weren’t working“.
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December 2021 by Bretana Arthurton
Can’t find the place and google maps navigation led me to a different store. Led me to a seafood restaurant
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December 2021 by Tammy M
This Starbucks is closed. Do not come here
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November 2021 by Thomas V
I was wondering around the Bronx, trying to get a sense of the place and I stopped here for a to-go latte and it was just fine.