Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. Rite Aid's mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers confidently choose Rite Aid first for their everyday health and wellness needs because they consistently understand and exceed their expectations. Customers have generally positive experiences at Rite Aid stores, with one visitor noting that everything was neat and clean, and they easily found what they were looking for. However, some customers have experienced long waits and lines, especially at the pharmacy. The store has made improvements, such as having two cashiers working at times, which has helped shorten the lines. Specific employees, such as Rema in the pharmacy and Randy at the checkout, have been praised for their excellent service, swift processing, and going above and beyond to address customer concerns.
