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This is no longer a gym, it's a garbage dump.
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March 2024 by Guillermo A. Ovalle
Great place! Nice environment.
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March 2024 by Omar Perez
Early weekend mornings are best for serious workouts. Downside, the equipment is not properly placed back into correct areas. Dumbbells and plates are all over the floor. Weight bars are also strewn all over the place. It’s as if the closing crew just leaves without any prep being done for the following day. Worst of all, there is equipment that has remained broken for months on end.
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March 2024 by Nuvi Liz
THEY ARE SCAMMERS! I went in person to cancel my membership because that is the only way. They told me I needed to pay one last month because it was less than two weeks before my following month was due. I paid and they never canceled my membership. I was charged again the following month. I have called multiple times to ask for my refund and every time they have a different story. Ex: That I have to speak to the owner because he is the only one that refunds but he is never there. Then they say I will have the refund within 10 days and I never get it. It has been over 3 months. STOP ROBBING PEOPLES MONEY!
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February 2024 by Victor Stanton
This place is a mess. The staff is often on their phones or working out and not attending the front desk. The bathroom is often out of soap and toilet paper. Their is no gym etiquette at this gym including the staff, machines are often broken, weights are never in their assigned place so looking for a set of weights can often take 15 min. The staff often decides to close before the scheduled time advertised. As I consulted about canceling my membership they instructed me to cancel before the 9th of month when my monthly dues were due, canceled on the 7th and was told I was misinformed by their front desk staff and that I had to cancel 2 weeks in advance. Save yourself the trouble and workout anywhere else.
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February 2024 by Julio Reynoso
It sucks that out of thethe 30 or so cardio machines less than 10 actually work. Plus there are leaks everywhere on the second floor. For the price of this membership you would think the facility would be more up to date.
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January 2024 by Andrew Dorschner
Unfortunately there is a persistent unpleasant smell across both floors of the gym. Equipment is standard, but there are better options at this price point.
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January 2024 by Franklin Taveras
Please fix the assisted chin-up/dip machine. Needs adjustingThank you for quick repair.
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December 2023 by Esther Acosta
i used to go to Retro Fitness when i lived in NJ, and i moved to the Bronx, i started going to this retro, first impression several customer complaining about the treadmill machine and others machine, so i checked and i count 14 treadmill machine broken i spoke to the customer services people at the front desk and the answer was oh you need to unplugged and plug it again in my mind i said seriously you telling me that, i came back next day to talk to the owner i could not see him, the same problem with treadmill i did what the customer services guy told me and nothing happen and by the way that morning were 2 customer cancelling the membership for the same reason of bad customer services and machine broken, this gym is a shame for what retro fitness represent, and another thing i notice when you go in early in the morning nobody is in the front desk, i had to ask the trainers they were very profesional and help me out, the gym is a good location but if the owner does not solve the issue with the machine, it will lose more customer.
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December 2023 by Harry Sharif
The only problem is . I checked online at 12 pm Christmas Day and it says it’s opened, I got there it’s closed
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November 2023 by Hernandez
I was looking for another gym I saw Retro & I said hmm let's try this. But then when I saw all machines being Out of order I said to myself. Why would I want to do that to myself? What is the purpose of going to the gym if I can't have a complete workout. You guys need to do better especially when people are paying their dues. And this is nothing new because last year. I sawthe same thing & I still see the same problems but I see the same problems with different people posting. You need to do better if you want me to be a member of your gym.
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September 2023 by Evelyn Placencia
This is the worst gym ever, many machines are broken and other in very bad conditions. Very little hygiene in the entire gym; the bathroom and workout areas smell bad, paper all over in the bathroom, the machines and behind them are full of dusk. The staff(s) just don’t do anything. I really don’t think that the city inspector has seen the port conductions of this place otherwise this gym will not be meeting industry’ standards.
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May 2023 by blue darkness (Fresh Lemons)
Don’t come to this gym if you think the staff will help. There is constant turnover, on weekends they have one person who is here and just disappears from the front desk. Someone could literally lean over and see customer’s information while they are away from the desk. If you want to make sure people don’t steal your identity, don’t come here. Also you have non staff that just walks by the desk all the time. It has to be the worst run Retro Fitness there is
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May 2023 by Jose
Employees will use your customer information to fraudulently charge you in order to buy themselves food and drinks. Recently finding out this has happened DOZENS of times to me. (I have proof, if the manager would like to message me)No one ever re-racks their weights.Equipment is constantly broken and out of order for months.
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May 2023 by Jessie
They are disgusting and don't know how to clean their environment.