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July 2023 by Ricardo Calderone
I HAVE BEEN TRYING TO REACH OWNER FOR WEEKS WONT RESPOND
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July 2022 by La Rosa DJ
In the past I had used this company, no problem storage place was in Santiago, RD. On May 25th sent 3 boxes and a walker. Is July 4th and no delivery has been made the rep lied by saying there are new laws when it comes to container shipping. The receipt they give still shows the address in Santiago but in reality they are in Santo Domingo which is the capital. No one ever answers the phone, there is a huge irresponsibility and unaccountability from the company. Website not up to date. Do business at your own risk.
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April 2022 by HARBRINGERZERO
I decided to employ Rapi Embarque because my sister in law recommended them to me. I sent 3 of the bigger sized blue barrels priced at $130 each for a total of $390. We filled them with food, clothes and items you need for the home (a new set of pots and pans, cushions for dining room chairs etc.) What wasn’t stolen arrived broken, not 1 single piece of glassware arrived intact. About half of the food sent was stolen. None of the clothes that we sent arrived either, every single one was stolen except for a blouse that was ripped presumably by them. After they botched the delivery several times over the course of 2 weeks, we decided to rent a pickup truck and go pick them up ourselves. We had to do this 2 times because the first time that we went to pick them up there was nobody there, the place looks like an abandoned construction site. (Renting a pickup truck twice and going to their location behind the San Luis Prison was a huge hassle. There’s no signage or anything there, like I said it looks like an abandoned construction site which is off putting.) If we could give them a No star rating, there’s no doubt we would.
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January 2022 by Jose Lopez
They stole merchandise
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July 2021 by Mabel R
Not reliable, my items were stolen and I was told nothing can be done. The lady also tries to sell me a story, stating: “i had to fill out a form with all my items and bring the box in person”, I stated that when i called i was never informed about this and i also stated where is the form and she said it doesn’t exist. Fraudulent company!
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July 2021 by Hector Dominguez
I had a good experience today with Rapid Embarque. The interaction with the president went smoothly.
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July 2021 by Stacy Infante
I just called and I was told the 400$ worth of items that was stolen from box is not their problem.THIS IS FRAUD. SE QUIEREN LIMPAIR LA MANO CULPANDO A SANTO DOMINGO CUANDO LOS RESPONSABLE SON ELLOS.
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May 2021 by Yesenia Dominguez
I've been doing business with them for a couple of years now. I have no complaints. They are very professional and responsive. They are the best so far.
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April 2021 by YSABEL MENDEZ DIAZ
Excellent service and very good relationship with their clients showing personalized attention. Particularly, I have received a lot of kindness and courtesy from the work team
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January 2021 by Jason A. Rodriguez
The worst company I've ever shipped with. I sent a box and container (cost $200) 1 month later, I called the day it was supposed to be delivered, The lady on the phone tells me it's on the dock. I called again and they said it was in the warehouse and would be delivered today. When I called the next day to verify, the box and the container were still in the warehouse and never put in a truck for delivery. And when I asked when it would be delivered the lady said in Spanish "it will get there, when it gets there"
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January 2021 by Andrea Almonte
Very bad experience not recommended. Please do not send nothing whit those guys..
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March 2020 by Krimili Infante
Horrible service!
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January 2020 by Michelle Santana
0 stars! This company deserves to be sued.. items were stolen from my shipment. They completely broke the tape I put to seal the box and stole a bunch of stuff! They didn't care that you could see from the outside that the box had been tampered! Customer services is horrible!! Please please do not use this company! I lost so much money!!!! Thief's !!!
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November 2019 by Deniel Rodriguez
Do NOT USE this Company.
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July 2019 by Richard Sanchez
Terrible phone manners, they don't return calls, delivery takes up-to 45 days, items were stolen from the boxes I shipped. NOT RECOMMENDED!!!!
