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March 2024 by Steph G.
The Tech was very nice and personable. She took my blood quick and painlessly. She was very nice and the tests were taken with care quickly. I will use this testing center again.
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February 2024 by Christopher Borgatti
Went there twice for a blood test.My doctor sent a electronic prescription to the lab...it's confirmed on my Doctor's end...lab technician tells me it's not in their system.Will never use Quest lab ever again.
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February 2024 by Miquel D
I went to the location on 2415A Arthur Avenue in the Bronx. A lady about 50 plus years in age blond dyed hair by the name of Edith so she said, had an attitude for no reason. I got there on time signed on the kiosk before two o’clock she saw me sign in and said nothing. At 2:15 she rudely said she wasn’t going to do my screening in the rudest of ways. I called customer service and then customer service called her supervisor and he told her to screen me. I waited till four o’clock then she said they were closed. She refused to drug screen me at all cost. The supervisor never called me back no one did and I put in three calls due to her unprofessional ways. Eric the supervisor never called me back in fact no supervisor did. They need to fire her stink self because someone is gonna hand it to her real good one day and I only wish I can see it. She needs to get fired because I’m on this one until she gets fired.
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December 2023 by Michelle L. Pacheco
Very professional and nice. Employment drug screening!
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September 2023 by Beverly G.
Very unprofessional staff . especially the tech that worked on 9/6/23 between 9 am and 12pm
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August 2023 by Latoya Terrell
I went there with a 12:10pm appointment, my appointment was not honored. Instead I was met with a rude and unprofessional staff member named Angie who stated they will get to appointments however they had customer coming from the Williams bridge location that they needed to assist. What is unfortunate is I was fasting and on a break from work , so of course my expectation is to hopefully be seen within my appointment range time or hopefully within 30 mins of it. What was even more disturbing is the tone which of her voice which was yelling , disrespectful and condescending, I was talked at and told well you won’t be seen here and let me tend to my patient at this point she is yelling this as I had a calm tone the entire time. It took everything in me to walk out and not confront her, however I am taking time to post this as well as leave an official complaint with Quest Diagnostics
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November 2022 by Kavena foxworth
I went to quest today had a 1230 appointment and was in and out. Zoria was my nurse she was professional friendly and you can tell she was following proper protocol. My bag was locked away in a locker and she made me watch everything she was doing. Thank you quest/ Zoria!!!
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August 2022 by Danica Millan
Literally the worst place ! Went for a drug test the lady was rude !! Asking why am i here but nasty! And I’m like for a drug test she then says it’s not till 9:30 ok i wait a hour ! Then go back she calls me in i give her my urine sample then she puts it into another cup to say it’s not enough but in a rude way ! I wi never again come here ! Do not recommend
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June 2022 by Wayne Martin
The place was no good...The Spanish lady had an attitude and I seen racial profile all in her face ...Threw out my urine with no explanation...Never again...They need to let her racist self go
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May 2022 by Jocelyn Alvarado
the MOST unprofessional place!!They sent false negative results to my doctor which made me get medication I didn’t need for them to later tell me, they messed up, I never had anything -_- (which I always knew) + being pregnant. They need to do their jobs better.
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January 2022 by Bernice Maame Boateng
Came here with an appointment and they were closed . They called the day before to confirm the appointment and when I got there it was closed. Myself and others waited for over 30 mins trying to reach someone and kept getting automated services only . Don’t even waste your time coming here!
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January 2022 by pretty princess
Got in at 845 Saturday morning 01/08/2022. Got my first reaction from this short smallish Indian tech lady, I brushed it off and she later came and said drug test starts at 930 am. Waited outside in my care because everyone before me going dor DT was mad at this lady. Got my turn finally at 9:54 am. Man this indian lady is rude everybody that she attended to came out passed off or talking bad about her. Then boom she showed her arrogance a d rudeness to me. She was acting as if I wasn't human. Talking anyhow to me. Then I corrected her telling her you can't be employed by quest and hate your job. We the customers patronize the busses to make money to pay you. So you need to Bumpus your professional manners . She respond this is how I am and quest already knew it and employed me all over me attempting to leave and didn't know I needed a receipt because I was told by my employer that all receipt cones to them. She could have stated that would you like a receipt? And I could have affirmed or denied it. She doesn't deserve a job. She gave me a receipt where it didn't have her name and she wore no ID to identify her I asked for her name but she refused, she also refused to print her name on the receipt I got. She is a total misfit for what Quest stands for . She doesn't deserve to work with human beings. . I'm a very dissatiwoth this location. And I'm sure she will do it at any other location time now is 10:13 am on 01-08-2022.
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December 2021 by Milena Pajović
I have been going to this same place years, and every time I wait more than an hour. You see 1 person go in every 20 minutes, but when I go in I’m finished in less than 10. They’re always talking in the back, they’re very rude when they speak to you: always have an attitude. Once the nurse missed my vein and said she didn’t my blood just didn’t want to come out because I was tense? Makes zero sense your blood doesn’t stop flowing because you’re tense. I don’t know who medically trains these people, or even hires them. Very unprofessional! Very late! Every single time.
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November 2021 by James Thomas
I made a walk in appointment using the kiosk to drop off a stool sample. 3 people came in after me and over 10 minutes later used the same kiosk to make an appointment. All 3 went in to see nurse before me more than likely not dropping off any specimens because they took over 10 min. I finally got to see a nurse after an hour of waiting just to drop off a stool sample and on top of everything all the staff are very rude and unprofessional
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July 2021 by Ari S
They don’t want to work they turn away walk ins when the place is empty very unprofessional they stop working when they feel even tho the website says they are open until 4 making people waste their time
