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December 2023 by Apple Phillips
I wish I got their names but these two lovely ladies took care of my son. He does not do well with getting his blood drawn. I am so thankful for how kind and patient they were with him. Highly recommend this location to anyone!!
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November 2023 by Giovanna
This place sucks so bad. I feel like someone should be in *jail* for how terrible all these quest diagnostic locations are.
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October 2023 by joe schmo
Place is a garbage dump.go to a better one:. Cleanliness and order aren’t observed at this location
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July 2023 by Susie Rosa
Just left the facility. Had a 9:40 appointment scheduled since April. The place was crowded with people and I completed the self check in. I sat there for an 45 minutes watching people walk in and getting called in right away after lying about the time they walked in blaming the kiosk for registering them late in an aggressive manner. This place used to be the lab of choice for me but the customer service has gone down the drain quite significantly. There’s no one there to explain what is happening and the processes of the lab or order in which you’ll be seen. Absolutely nothing! Will NEVER use this location again!
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July 2023 by Chenda H.
I needed to do a drug test for pre-employment screening and the process was super easy. To sum it up, I walked in at 10:10am for a 10:30am appt, was called in at 10:17am, completed the testing, and was out the door by 10:25am with my paperwork. Although I technically didn't have an appointment (only had confirmation of the location), I walked in on a Friday around 10:10am and used to kiosk to check-in, which then prompted me to make an appointment. Waiting room was pretty busy - approximately 7 other people waiting. The next available appointment was 10:30am so I took it and waited. My email confirmation mentioned that I should stay on-site if I'm unable to produce a sample and although my appointment hadn't started yet, I didn't want to risk leaving (besides, it's super humid and hot outside). I was called within 10 minutes, checked-in with the collector whom asked for my ID and email confirmation with my registration number, who then escorted me to the bathroom and explained what I needed to do (don't flush or wash your hands; a blue liquid is poured into the toilet which I assume is to ensure there is no contamination with your sample). They lock your bag in a little locker and hold onto the key but the locker is in the bathroom with you so you know your belongings are safe. You have 3 minutes to produce your sample and he takes it and pours it into the testing tube which you need to initial. You then pour the remaining urine (if any) into the toilet and can then flush and wash your hands (he provided the soap dispenser after). I retrieved my bag and was brought back to the room to sign and complete the paperwork. The whole process was smooth. Although I didn't speak with the receptionist, she had a straight face and kept directing everyone to the kiosk. The only person I interacted with was my collector and he was all business which I'm okay with - he got me in and out quickly, technically before my official appointment time!
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July 2023 by Marylou Mendoza
Although the service is fast, the attitude of the staff is poor. I didn’t hear her calling my son’s name as I was talking to my husband. This person rolled her eyes on me. When we got inside, she asked if I forgot my son’s name. Wow. What kind of attitude is that? And she wasn’t joking. I explained to her the reason I didn’t respond right away. This treatment is highly inappropriate. This person has serious issues and she should get a reality check, check herself and get help. If she can be this way to patients, I wonder what kind of person she is to ordinary people. There is no room for healthcare for her attitude.
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July 2023 by Marylou M.
Although the service is fast, the attitude of the staff is poor. I didn't hear her calling my son's name as I was talking to my husband. This person rolled her eyes on me. When we got inside, she asked if I forgot my son's name. Wow. What kind of attitude is that? And she wasn't joking. I explained to her the reason I didn't respond right away. This treatment is highly inappropriate. This person has serious issues and she should get a reality check, check herself and get help. If she can be this way to patients, I wonder what kind of person she is to ordinary people. There is no room for healthcare with her attitude.
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June 2023 by Lisa Okochi
Shareen was the best drawing blood ! Nurses always have trouble finding any veins. They’ll poke me at least 3 times or give up and ask me to go to a lab place . Shareen tapped and immediately found one in a location on arm no one ever tried! Thank goodness!Wait time was minimal .?❤️
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May 2023 by Ayja Cordero
You come here, nobody is in the front. You just sit and wait forever.
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April 2023 by Marta Santiago
Clean and Excellent Service. So far out of the Quest I have been to this is far the best. Blood technician Ms. Ufuoma has excellent hands. Didn't feel the needle going in nor coming out. My blood came out quickly. Also, I didn't have an appointment & didn't have to wait long probably about 5 minutes tops. Thank you for your services.
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April 2023 by Asher Fitzgerald
Very efficient, professional and courteous. I made an appointment the same day and I was in and out in less than 15 minutes. Outstanding!
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March 2023 by Charlie M.
What a sorry collection of obnoxious ... newcomers to the USA. Place has no parking, so lots of luck finding a space within 1/2 mile in the neighborhood. You walk in no one at a desk to greet or help you. You check in by machine--if you can follow the prompts. Take a seat if you can find one. Eventually someone may call out your name, and they will be rude and condescending. They demand you leave your valuables in a box with a key sticking out the side located in a well travelled hallway--well travelled except by the staff. If you have a choice go elsewhere.
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January 2023 by Martha Ricci
The staff have a lot of knowledge and treatment in a professional way.
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November 2022 by Helen Fish
The male staff is very professional and I am not painful.
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November 2022 by nilsa leotta
The nurse was very nice to me. I have no complaints at all
