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February 2024 by Judy Clark (Ladybug)
Very pleased with their selection. Peter was a delightful salesperson in that he answered our questions with patience and made helpful suggestions. It was not a 'hard' sell. He was our facilitator! With one phone call they will pull our order and have it ready for pick up! ?
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January 2024 by Maria H.
Although they have a very nice selection and prices are pretty good. Dont expect service to be the same. I had to ask for service because everyone was too busy standing around. One man told me he was going on break in ten minutes. smh. So instead of him handing us over to someone else we had to ask for another coworker. Then we we found our floor. Of course it doesn't come with the stair nose and was told WE had to go match it with random stair noses. Wow thanks for the help!!! Maybe instead of standing around, have your workers match your stair noses so we don't have to waste a extra flippin hour doing so??? I wasn't happy with the process. The help on the floor was zero..
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October 2023 by Sandra Lewis
Service with a smile
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September 2023 by Jennifer S.
If you have a project in mind, definitely consider stopping here for a price comparison. It's not a fancy place but had everything we needed in stock and competitively priced. The folks at the desk were super knowledgeable, offered helpful suggestions (avoided "trendy" versus "contemporary" choices) and supportive of our need to stay on budget. Highly recommend!
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June 2023 by Marcello Ritondo
Excellent selection & customer service
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May 2023 by Chris V.
One of the most amazing selections in tiles, habe them on huge displays to help you visualize the tiles. Amazing service, dont rush you in the selection, listen to your likes and wants and steer you in the right direction. Prices better well. Five stars. Ask for peter.
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April 2023 by T Rios
Purchased 2000.00 worth of tile and told it would arrive under a week. It's been 19 days and I cannot get a call back. I've called 4 times and left messages. Other times, no one answers. They can't give me a update unless it's the salesperson I worked with or book keeper.. last Wed the book keeper said they'd arrive that day. Haven't heard a thing. I understand delays. Thas isn't the issue, the issue is the poor response and regard for people's time, poor communication and customer service.
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March 2023 by tomas figueroa
The front desk need to be more polite to the costumers,,, ( not the Spanish speaking guys, they are great) today 3/ 10/23 one of them instead of help me, he ignored me. Please "Tony " do something
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February 2023 by Joey Tollinchi
Great selection on tile. Good prices
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January 2023 by Mary Dailey
Best tile store in the Bronx, but inventory and knowledge of counter staff are not what they were 20 years ago - if you are doing your own residence and looking for the best your budget can afford make sure to ask for "big" Anthony. He can get you sorted out on choices and then you can work with his staff on orders.
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November 2022 by Michael Kambouris
Great tiles, great price and excellent customer service. This is my go to tile store in NY.
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November 2022 by olga crisu
If you are a women and choose to go there you are going to the wrong place.Soon as I got in the store they shut down the lights but I manage to place my order they confirmed they have in the inventory ,they charged me but once I got to pick it up the order ,they simply said the tile I paid for is no longer available.
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August 2022 by Rachel Ng
I would like to thank Manny from Quality Tiles. Very nice person and very patient and also has a very good eye on tiles and what will match. I stepped into the store not really knowing what I wanted. All I know is I wanted a bright white wall with some gray marble vein. Although there is a wide variety the bright white tile is not easy to find. But Manny quickly found a tile that I like and he also found a beautiful tile floor to match with it. Manny even drew my bathroom on a piece of paper so I could picture the layout. All in all I was in the store for 45 min and picked all the tiles. So thank you so much Manny! I cannot wait to see the new bathroom with all the beautiful tiles picked by Manny.
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July 2022 by Cat Rose
I always come here for my tile and they’re great - huge selection. Shout out to Manny in particular who spends the time making sure I find something I love, he goes above and beyond with customer service!
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May 2022 by Stanley B.
Very busy and always a wait for service, Refuse to take returns so unless you figure exactly what you need you will be stuck with extra.
