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October 2023 by Sita Keita
Worker is disrespectful, talked down to me when I wanted to use the black card spa. He didn’t believe that I had a Black Card due to either my age or race. The Worker was black as well? 1 Star, need more friendly and respectful workers
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October 2023 by Lashawn Hamilton
PF is clean. The staff are very respectful and cool. I wish the gym was open 24hrs on weekdays. I would go more often. Otherwise, Keep up the good work. Big up this location for having disinfectants to clean the machines. I like that.
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October 2023 by Philip Pisciotta
Well maintained equipment clean just an all around good atmosphere
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September 2023 by Madelyn's World (Madelyn)
this gym is great!! i love it because it’s very clean and not very busy in the morning. i’ll take off one star because there’s no paper towels in the girls’ bathroom. i don’t like using the hand driers
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August 2023 by matthew dennis
It’s a very good place to get it going.I haven’t been in the gym for a minute but I’m going to get back on my beast mode with the help of one of fitness trainers???? ? planet fitness is were I get my pump back and my swole
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July 2023 by Jennifer W.
Watch out!!!!! I paid for one month with my debit card, which was not in the contract. They decided to use my debit card to pay fees without my authorization called the 800 number they said call the club. They will charge any card you give without authorization!!!!!!
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July 2023 by Zadik Ramirez Vigil
Planet fitness is great, the location very convenient close to the train station, the staff members are nice and polite, and keep the location clean and neat
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June 2023 by Rosslinette Maria
What I love about this gym is that I get to leave home for a while and focus on myself thinking positive. Also trying out new machines I haven’t used before which is great ? ??
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May 2023 by Elizabeth Hernandez
I training for NYC marathonpart of my training I do it in the gymjust love the planet fitnessI love the space, everything I need is in thereI love the schedule
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May 2023 by ed cherry
They have all the usual equipment but there are no windows in the workout area which bothers me a little..
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April 2023 by Chung Lee
OVERALL CLEANLINESS: 10/10 - Assigned staff is always seen providing additional cleaning to the machines and facility. Sanitation supplies are often replaced, unless staff busy.BATHROOMS/SHOWERS: 10/10 - If you do see toilet issues (u know that a patron did that a minute ago). Major + is they have an air purifier plugged in at all times.SMITH MACHINES: 7/10 - It is a common practice at ea franchise to have only three. They are becoming popular among females, this increases wait times as they take longer time to complete their glute work out. God help you if they are a group. Ellipticals are running out of favor. I hope they will remove a couple on the upper level or lower and get at least one more smith machine. Maybe expensive, but please put it in the works.EQUIPMENT FUNCTIONALITY: 15/10 - This branch don't play. Repairs are done within 24 hrs.TRAINERS AVAIL: 10/10 - I see one or two seasoned ones taking newbies (mainly females) through their paces. Friendly, helpful no intimidation. Always friendly and smiling, even if you are dazed during ur work out. They will engaged you by saying "hi" or give you a pound.MINI LOUNGE AREA: 15/10 - Hardly see this at the other branches, its located on the first level. Comfortable sofa set. Used it many a times to wait for my kid after working out. Super brilliant idea. Thank you ....thank you.THE MANAGER: 10/10 - I often observed her being on point with coordination, supervision and liaison issues with machines support tech.OVERALL SPACE AND DESIGN: 10/10 - It is spacious like the one on Broadway. Love the open floor design.HEAVY DUTY EQUIPMENT: 15/10 major +. did I say major +? You need these!!SPACIOUS LOCKERS: 15/10 - Yow....not the narrow metal types. You can move your apt into them. I wish I had these at work.CUSTOMER SERVICE: 10/10 - Never seen or observe the staff being rude or dismissive. Busy yes....but not rude. You engage them, even on the floor they will stop to explain in depth. Ask d*** ques repeatedly, to waste their time? I would give the annoyed look. Every institution has policies!!OPERATIONAL TIME: (no rating) All the branches have change it. I understand it. Hope this will revert to 25/7, in the future.These are some of the reason why I come here.
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April 2023 by Fran P
Cons: It's in the basement so no windows, which for me is a little bit uncomfortable. No bench press. Very small in the weight area and people get annoyed because everyone is in everyone's way (as if that can be controlled), as a suggestion, knock down some of the walls, to have a more open space. I know their space is limited.Pros: Staff is handling flow of traffic well in the front desk. Bathroom and gym is clean. Employees have positive attitudes.
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April 2023 by calvin campbell
Clean and decent environment to workout. Customers are well assisted by the workers.I gotta say the bathroom are clean so I gotta rate them five stars.
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April 2023 by Niamke W.
So far this gym is pretty okay. At least the locker rooms are kept up to par as well as the workout areas. I would like to recommend the staff be a little bit more professional despite being in the ghetto.
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March 2023 by Malik Shabazz
Too many people doing whatever they want to. As far as coming dress appropriately or spending two hours on the bench and gym bags as well as coats all-over the place and if it wasn't for this particular pregnant woman there would be no paper towels or sanitizer for us to use so, yeah 1 star is being nice.
