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February 2024 by cristmat
If you want to be SCAMMED!!!! GO TO THIS LOCAL @metro by t-mobile 690 Allerton
I will be as aware as possible and explain every detail.
I lived in this building for approximately 8 years which makes me aware of all the employees who have passed through this place over the years and I say this because in approximately a year and a half I must change my cell phone.
Well the point is that I had to change my cell phone and the young woman who I have known for more than two years has excellent power of speech and I must say customer service forgot about service and now she only thinks about the commission that can be earned, and How can he trick you into making a sale and meet his monthly sales quota regardless of whether you are young or old by hiding information from you that you are going to buy a cell phone?
my cell phone that moto G 5G 2023 Which is valued at $300, this young woman made the total cost 510 and I will explain it to you
a total abuse, first because the truth is that it doesn't explain how it works and a shame because I considered it good in its area
How do I get to 510?
The cell phone costs $300.
At the time I went, I didn't have all the money and I was desperate for a cell phone because I work with him.
The person in charge offers me a payment plan for 3 months without interest if I pay before which I only had to pay the difference so I made a payment of $100 PLUS A BONUS Accumulated points that I had worth $100 by @metropsc
either you should only pay the remaining $100,
He gives me a cell phone protector and the invoice for 510. When I notice this price, I tell him why this is and he tells me that this is not it and which metro will deduct the $100 bonus plus the protector and that the 200 that appear is just in case after the three months that I have to make the payment of the 100 that remained, what mistake did I make by trusting her
When I log in two days later to make the payment @AMERICA FIRST FINACE I have the total amount of $510
I mean, @Metro Mobile by T-mobile didn't even give the discount and even the cell phone protector wasn't free, it was put in financing. And the $200 is charged by this company regardless of whether you pay it before, a total armed robbery
I went back to complain to him because he had done and pretended to know nothing, what a frustration.
If you have come this far, please do not make this agreement, that young woman who has long hair all day long will only sell you and it is an illusion for her to be able to get her sales quota per month no matter what.
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February 2024 by Kanan Muflahi
The store is open and not open the same time there’s no employees
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August 2023 by leanna rose
They never answer the phone
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August 2022 by Miriam (Vivian)
No help cause I was transferring ny service yo t-mobile
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June 2022 by Carlos Albelo
I got my new Samsung A52 5G and loved the service from Zee and Arlenis
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June 2022 by vanessa carno
Wonderful service and good in problem solving
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February 2022 by NetflixReview
Zee was wonderful. She was very helpful from the minute I walked in the store. I am excited about my new upgrade. Big shout to Zee again for helping me with this process.
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February 2022 by Jen LLC
I’m glad I came to this store instead of going back to the one which is at Pelham Parkway. They are really rude and don’t want to help. But the girl Zee who works here I told her my problem and she was so sweet, she understood my situation and tried to help me out in the best way possible and made sure that I’m satisfied with everything.If you pass by this store show her some love ❤️
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February 2022 by Mikael Lopez
I must say this place and the management here is superb. Especially the girl Zee she is very professional and tried to help me out and cleared all my doubts. 10/10 for the service.
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February 2022 by Valerie Walker
I Was at MetroPCS today like around 4 PM I had a bad experience with this management Zee. She is very rude and don’t know how to talk to customers Zeke is very disrespectful towards customers do not waste your time going to the metro PCS.
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December 2021 by John Cassels
My experience with this shop and specifically with my superstar rep, Zee, was terrific. She addressed my concerns and had me walking out of the store with a superior phone, a cheaper plan, and even added a nice add-on feature purely gratis. Would give this experience the highest customer rating available.
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November 2021 by Nakyua spruill
Discrimination and Elder abuse on my 85yr old great grandfather. He went into this location because he lost his phone and needed just a New Phone. Associate by the name of Z con him into getting a new line and two additional phones that he did not need. When I went to take the phone back and cancel the line the staff was very rude and proceed to argue with about returning the phone. Disgusting how they take advantage of old people
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November 2021 by Hazel Money
I would like to say something from the last review from the customer for the rep zee I am a senior citizen myself 67 years old and that girl Zee helped me a lot she gave me the phone with my same number and a free tablet and helped me transfer everything in my new phone. I'm happy with the service and I'm the old customer with metro
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September 2021 by Isadra Ramos
They have the best service they did the free replacement for my phone and transferred my stuff too. The new girl manager is really sweet ?
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September 2021 by Armando Martinez
I had an excellent experience. The service was impeccable. The associate, Zee, was extremely nice and informative. I will definitely be recommending all my friends to this store.
