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September 2024 by Abdul-Ghani Alsayedi
Hello metro by t mobile , I am a loyal customer with metro and I brought a lot of phones from 607 east 187 store , especially the guy and girl work there help me a lot with everything thanks you so much
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September 2024 by mac chaudhry
I recently visited the Metro by T-Mobile store and had an excellent experience. The customer service was top-notch from the moment I walked in. The staff was incredibly friendly, knowledgeable, and eager to assist with all my needs. They took the time to understand what I was looking for in a phone plan and helped me find the perfect option that suited both my budget and usage.
The in-store service was seamless—whether it was setting up my new phone, transferring data, or explaining the features of my new device. I was particularly impressed with how patient and clear they were when answering my questions, ensuring I left the store with complete confidence in my new service.
What stood out the most was the personalized attention I received. The staff wasn’t just trying to make a sale; they genuinely wanted to make sure I was satisfied with my choices. This level of customer care is rare and highly appreciated.
Overall, I highly recommend this Metro by T-Mobile location for anyone looking for a hassle-free, customer-centric experience. Whether you’re upgrading your phone or switching to a new plan, you’ll be in good hands here!
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September 2024 by Ibrar
I recently switched to Metro by T-Mobile, and I have to say, the experience has been nothing short of fantastic. From the moment I walked into the store, I was greeted by a friendly and knowledgeable store representative who made the entire process seamless and stress-free.
The representative took the time to understand my needs and provided me with detailed information about the various plans available. They were patient and answered all my questions thoroughly, helping me choose a plan that was perfect for my budget and data requirements. I never felt rushed or pressured, which made the whole experience much more comfortable.
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September 2024 by Leah H
The worst service ever the staff is so rude and they lie and act like no management is available. I asked for a supervisor he laughed n my face and said he was the boss. I hate establishments like this no supervisor and horrible customer service.
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August 2024 by Fabiola Reyes
I have been there , I love the place , I love the people work there because they are so corporative and helpful , they always give me good price to buy something.
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June 2024 by Leica Mestre
Really good reps here they always help out.
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March 2024 by Ali Danyal
Everything is great, always nice service
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March 2024 by Jhon
bad service i was there february 17 2024 6 pm , all i needed was to change my old device to a new unlocked device and the 2 guys the work there they want to charge $95 dollars
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February 2024 by karl sosa
Quick purchase of a mobile
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November 2023 by Tontin The show
Nice place
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November 2023 by Teodoro Mauy
Excellent service thank you
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November 2023 by Daniel Vazquez
Big Fat Zero. They're Rude, Use Aggressive Bullying Tactics, Sell You Over Priced,caused Garbage Phones and Won't Work with You on Price, they don't Honor MetroPCS Deals as Advertised And sell damaged phones
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September 2023 by Lizmarie Guzman
The sales guy Ali was very respectful great costumer service I give him a 10 out of 10 I would most definitely come back
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July 2023 by Cristian S. Soriano
The worst part is, they added a tablet line on my account without my permission, I don't even have a tablet and this was not part of the conversation at all. Luckily I went to another Metro and they help me remove this and change my PIN. This place is super shady! The only thing I needed was to switch my SIM to a new phone.Este lugar agrego una linea de tablet a mi cuenta sin mi permiso. Yo ni tablet tengo. Tengan cuidado y si ya han usado esta tienda, revise su cuenta si le estan cobrando una cantidad mas que su plan original.
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July 2023 by Eduardo Aponte
They like to sell new phones, they don't like monthly payments, I'm doing my monthly payments in other locations cause they said can't accept it.
