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October 2024 by Daisy Windley
I have visited this store frequently and was always greeted by "Daisy". After months of comparing and shopping around, I made my purchase with her! Why? Because she never pursued me, just had conversations with me and educated me more on each visit about the Mattress Firm beds.
She is very knowledgeable on the products but most of all very approachable and "laid back cool". I really appreciate her hospitable approach as. she only nudges gently while she listens to one's inquiry.
Really glad I came back after all of that searching...Patience and Kindness always is remembered.
Thank You, Daisy, and I will be back in the very NEAR future.
D.W.Ii
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October 2024 by james williams
Excellant
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October 2024 by gilbert gomez
Excellent service and professionalism shown by Roberto
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October 2024 by Carlos Sostre
They were very friendly and helpful in what I needed
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October 2024 by Alicia Graham
Ms Daisy was very knowledgeable and patient as she took time to explain different mattresses which was suitable to us along with the orice.
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October 2024 by SANIYE JASAROSKI
Amazing customer service from Binas. Thank you
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October 2024 by Moses Chevalier
Every employee enjoys what they do. Made my family understand what we needed for our level of comfort. Would highly recommend going to Mattress Firm. Thank you again.
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October 2024 by Fulkumari Rozario
The delivery man just dropped the mattress with base at the address 2543 Tiemann Ave, Bronx on 9/30/24, Monday. He did not fix the mattress base and did not remove anything old mattress. Whereas the customer paid full delivery charge of $150.00. Photo added. Customer is very offended for this service.
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October 2024 by Dejonae Wilson
Quick and efficient. Brought a memory foam on sale. the salesman roberto was very nice and friendly definitely recommend
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October 2024 by Richard James
Everyone was so friendly and helpful. They took me step by step and explained everything to me in a way I understood. They let me try different mattresses until I found the one that fit me. Thank you
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October 2024 by Gladys Cruz
Binas was very helpful & knowledgeable
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October 2024 by Lisa Weaver
I Saw and learned alot.
I received a GREAT deal.
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September 2024 by Dashon Grant
Daisy was great help
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September 2024 by Carol Cintron
Breyanna Pratt, the Sleep Specialist, is a very knowledgeable & personable person. She told us exactly the details on the mattresses, knew everything about them & she answered our questions about both, without any hesitation. Breyanna’s personality was warm & really wanted to help us make the best possible choice that will help my physical issues. My husband & I can attest she is definitely an asset to your company. Breyanna should be valued as well by your managerial team for a job well done! Thank you Breyanna so much.
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September 2024 by MariaElena Santana
The sales lady was very amicable and very knowledgeable of the type of mattress I needed.
