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December 2023 by Truth T.
This Macy's is nice & clean inside. The prices need to come down since they're not located in Manhattan. The perfume area of older workers needs to stop hiding the free samples because The prices for the perfume are high enough.
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November 2023 by gamer_girl 9000
They have the friendliest the nicest people in the store the jewelry department when my kids go in and they call the FBI the tall guy his name is Kevin and the young ladies are wonderful with my kids thank you all of you and may you have a wonderful Thanksgiving and a happy happy Merry Christmas and New Years
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November 2022 by Marlene G.
Not a good Macy's store. When I went here I was immediately unimpressed. The store is so dull looking and the selection of products they have for sale is way too small and a pure joke! My goodness. Step it up. No kind of elegance or sparkle to this store location. Just because it is located in the Bronx does not mean it has to literally look beat down and the selection be that scarce. It is embarrassing to the Macy's franchise. The best one in New York City without question is their flagship store on 34th street.
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November 2020 by Emily K.
Totally was NOT A GOOD Experience Went VNS to The Snecker Section, Salesgirl, was Totally unhappy being There!! I was taught, when Working, leave your Personal Problems at The Door!! Now I must Return!! Didn't like them , SHECKERS(?) always liked, but WTF am I doing spending $ on Sneakers!! Rather a Good Walking Shoe!! But, The Sales, are Great...
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July 2019 by Sundeep S.
I grew up in Parkchester and this Macys is a disgrace. Poor customer service, horrendous management, scarce employee knowledge bases, and awful item selection. We went and picked up about $150 worth of work clothes on Sunday, July 28, 2019, at 4pm-5pm (Parkchester, The Bronx location). The girl who worked in the Intimate section in the basement was just obnoxious and utterly rude. She had this tired and uninterested look on her face as we walked towards her cash wrap to pay for our goods. My retail spidey sense is super acute as I was in retail for years with my own brick n mortar locations. This girl did not want to help us nor did she have any interest in wanting to ring us up. She didn't have to say or do anything. It was in how she acted and responded. What is your vetting process to hire employees? Maybe it's time to hire people who really do want to work to uphold your company's core values, image, and legacy...rather than crass unrefined individuals in need of a summer paycheck. Restructure is the word.
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July 2019 by Noel C.
This PARKCHESTER BRONX BRANCH gives MACY'S AND THE MACY'S BRAND a very bad name. Ghetto, nasty rude, LAZY employees who get very bothered if one dares ask a price, or any question of merchandise etc. The General manager and his/ her assistant at this location need to be FIRED! I'll be calling CORPORATE all the time to we paying customers see s change!
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April 2019 by Elvis P.
Horrible customer service. They have typical lazy employees that embarrass me being a minority cause most of them are. Rude and never go the extra mile. Also if you have customer service reps picking up phones make sure they not only speak English but understand it as well.
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March 2019 by Vindi P.
I have recently applied for a position in their fragrance department. I scheduled my interview for Friday afternoon. I was very excited to get an interview at Macy because I have been a customer for a longtime every time, I walk into a Macys store I am always greeted with kindness and I always find what I need. However, as I approached the women at the front desk to tell her about my interview, I was told that the position has already been filled since last week and that she had sent an email and phone call about it. I have no record of a phone call or an email about this matter and I know that if there was an email that was sent out it would have gone to my primary email because I had previously emailed Macyjobs to ask about a date and time to schedule an interview. I do realize that this isn't an extremely pressing matter, but I do not like the way I was treated yesterday. I took time out of my day to schedule this interview and for a store that I have brought products from for years, that has exceptional customer service. I felt that was not shown sympathy because there was no apology and assumed that the email and phone call had been sent.
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July 2018 by Nicole L.
The only time I'll come too this Macy's is if I'm in a hurry, most of the time I'm disappointed though. The restrooms are located near the sunglasses but on many occasions they've been out of order, which means you have to go to the basement. There's no reason why the woman should have to walk to the complete end of the store just to use the restroom, when the men's washroom is to the right as soon as you get to the basement right near the lingerie department, which doesn't make sense too me. There's never enough help in the cosmetic section so the wait can be long at times. The store isn't clean, it's extremely cluttered and very disorganized. The people in the shoe department look miserable. The dressing rooms in the lingerie department are way too hot too the point of being uncomfortable, so dress light ladies if you plan on trying things on. The last time I was in this section I needed help and there was no one in site so I decided to leave and come back 20 minutes later and still no one in site to help so I left. Shopping isn't suppose to be frustrating, it's suppose to be a pleasant experience, the kind that would make you want to come back again. I'm a regular shopper and I enjoy it good service with a smile. Whatever happened to customer service and employees that greet you when you come in. I hope this helped you.
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April 2018 by Sadri B.
this is my third visit ever to this macys in the parkchester section of the bronx and i am shocked they are still here , parking is horrible and unless you are a local you might not find this semi hidden store. it's not as big or stocked heavy as the city or burbs location but if you are looking for the basic or usual stuff then you will not be denied .i needed to pick up some queen size bed sheets that were on sale for 39.99 (reg price 79 99.)and was told this location had it still in stock and waiting for me . it's only one level so i recommend you browse the whole place which will not take long and just maybe you will find something along your journey (i did , rockport casual shoes on sale 49.99). overall a decent limited macys store that the locals still keep coming back to shop .
