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December 2024 by Julia Chavez
First and last time I sent to this agency, I sent a box and they even took out the pancake for such a cheap thing and they have the nerve to take that out. People are waiting for their complete thing, and when you call them, they leave you on the line and they also leave you. They say that they have nothing to do with what is customs that steals, a raft of miserable
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December 2024 by jazZ Diaz
I sent a box and they took several items and when I call to complain what they say is that they are not responsible.. Bad customer service
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December 2024 by Yomayra Colombo
I have been sending through this agency for 4 years and I have never lost anything 😍🙌🏻
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December 2024 by Leyri Paulino
Great service and everything arrived on time.
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December 2024 by Johanna Yokasta Infante de Tatis
The merchandise arrives quickly and complete. I previously had complaints with customer service, but they have improved a lot. I am shipping with them already for a long time.
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September 2024 by Omar Lisandro
After using this company for a while. I'm going to change. Terrible customer service... They don't answer your questions... that's how you don't gain customers, on the contrary, you lose them.
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September 2024 by Sheena Martinez
For over 15 years I have been using this shipping company. Luciano shipping provides excellent customer service and is quick to resolve any questions. They take extra care of all items transported under their watch from door to door.
I have been using this transportation company for more than 15 years. Luciano Shipping provides excellent customer service and quickly resolves any questions. They take special care of all items transported under their door-to-door surveillance.
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September 2024 by Isa Almonte
Very quick and responsible
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September 2024 by Maridalia Ferreiras
The worst service! First of all, the person answering the phone believes that someone is calling to ask for a favor... it seems that she is very busy and you can notice that she is breathing deeply when she answers the phone. Besides, if he has to argue face to face with a client, he does it. I mean, the customer service is terrible and I think every good business starts with treating the customer well, which is where trust begins.
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August 2024 by J
They are very humble and the price was not too expensive. I recommend them to friends and family.
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July 2024 by Juleimy Reyes
I’m beyond disappointed with this shipping company. Its been over a month and my package has not been received. I spoke to someone initially and they said it arrived at the port and now they are telling me something different and that it will be another 2 weeks. I’m super frustrated as I am traveling with my kids and all of the needs (milk, pampers and bedding) are in the boxes.
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June 2024 by Jessica Merino
They always arrive on time and nothing is ever missing ♥️
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June 2024 by Elisos
Thieves
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April 2024 by Badui Fernández
The customer service is horrible the call magically drops when the lady states her point. After making wait the whole day where I called them 3 times to ask if there were still coming and then affirming that they were on their way, the lady sends me a message through Whatsapp to tell me that they called me in the morning and I didn't answer. And the whole day were just lying about crossing over to pickup the items. Just use another shipping company.
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March 2024 by Jailene Callas
I called to ask if Paquette would arrive complete and what he told me was that I cannot give you that information. How cute, she can't even speak well of the company she works for.... run!
