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June 2024 by Merrill Hollander
Horrible!!!!! I booked them for an event for Fathers Day and they never showed. They called me 2 hours after they were supposed to be at my home and said they were still at another event. The worst customer service experience, unapologetic. Not reliable.
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August 2021 by Chavar Hollinger
Frank and his team were amazing! Our wedding guests loved the cigar bar, roller and custom cigars. I would highly recommend La Rosa Cubana for your next event. A few of my guests have already requested his services. Great service and prices!
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November 2019 by Richie Bee
Great folks, great addition to any event with cigar lovers.
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October 2019 by Nickoletta R.
Best cigar vendor I could find. Not only was his price reasonable but he also had a great selection of custom tabs for the cigars. It was a big hit at my wedding, all the men enjoyed it! Will be using them again in the near future.
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August 2019 by Jessica Falzarano
DO NOT USE Over an hr late no call with a heads up. No apologies or remorse. Worse customer service so rude to my guests absolutely disgusting.
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August 2019 by Jessica F.
DO NOT BOOK If I could give negative stars I would. I booked with them to roll cigars during my outdoor cocktail area almost a year in advance. I called and emailed with frank the owner/coordinator? and followed up with him the weeks leading into my wedding. I made sure we were both on the same page with the time the roller would show up to start setting up and then start rolling I was assured everything would be seamless and received e-mail confirmations. Fast forward to my big day and the roller is no where to be found. Not one call or e-mail for a heads up he'd be over an HOUR late. My husband calls frank who nonchalantly says "oh you know Friday traffic." UNBELIEVABLE. Worse customer service ever. No apologies nothing The roller finally shows up, and says he needs his money at 8pm sharp to leave to make his train. He was beyond rude to guests and my maitre d. Happily paid to get him off the property ASAP. DO NOT USE THIS COMPANY HORRIBLEEEEEEEEEE
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December 2018 by Prestige Taxi Service
Hired them for a company party they where great. Frank was the best, highly recommend La Rosa cigars
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September 2018 by Rapture2930
He came on time to my wedding on 4/14/18, rolled cigars for the time requested. Everyone enjoyed it. Im guessing he went through all the cigars because I never got one but at least my guests did.
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March 2018 by Erica Shiglik
Just used them for my wedding & absolutely loved it!! Thank you so much for the wonderful service!!!
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November 2017 by J B
We hired la rosa for our wedding! And it turned out great, our guests enjoyed it and still asking for the information. :) Frank was very nice, and despite the reviews.. it worked out great. I did keep a close eye and kept up with the vendor just for safe keeping to make sure everything went off with a hitch.
Thank you la rosa!!
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September 2017 by Jessica B
We hired la rosa for our wedding! And it turned out great, our guests enjoyed it and still asking for the information. :) Frank was very nice, and despite the reviews.. it worked out great. I did keep a close eye and kept up with the vendor just for safe keeping to make sure everything went off with a hitch.
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September 2017 by Michelle Meissner
Hired for my wedding 3/4/2017. I paid extra for bands to go around my cigars and it was never done. Tried contacting them after and no response. Do not use if you want things right!! Scammers!!
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November 2016 by Kaitlyn Hurley
Rolled for our wedding- they were the least stressful part of the entire planning process - on time - friendly guys with all the guests and pretty awesome cigars!! Seriously we saved some from 4 years ago and they are delicious still (humidor obviously but 4yrs!). Having them doing another event for us soon!
