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“HAD an issue with my iPhone 13, LENNY gave me two options I could have went with I decided to do the upgrade to iPhone 15 pro he was very helpful definitely recommend him if you need any help with device or service.”
“i always get great assistance and help from dyshawn great employee always willing to go the extra mile to make sure i have the best optimum customer experience and always has a great resolution to any trouble i have”
“Place is well taken care of ; and the service of the employees are excellent, very professional and attentive. Specially Danjerry , he went beyond above to make sure I had a good experience and was good with my plans and payments.”
“By far the best customer service experience I ever had,this guys deserve a raise.not only did they take care of me and everyone else butalso took their time to explain everything definitely an amazing experience.”
“Went to this location to upgrade my phone and they went above and beyond. Ray and the young lady assisting him-can’t remember her name :( - were really pleasant and helpful. I’ll definitely continue coming to this location for sure and thanks again!!”
“Great client services, especially Kevin Martinez, who was very generous and gave light up pumpkins to my grandson and his PreK class. Thank you for giving back to the community and for putting smiles on the babies faces.”
“If it wasn’t for Rachel I would have never switched over to T-Mobile. She was excellent I would highly recommend her. She went over and beyond for her job and I appreciate that. I don’t even write good reviews so you know I had too.”
“I had a good experience here getting my screen protector. Minerva was phenomenal, she put on my screen protector while helping another customer the same time and didn't miss a beat.”
“Malik over at t-mobile was an active listener and quick thinker for finding a solution to my issues I was having I recommend his services to anyone with tmobile. Thanks again Malik:)”
“Jayson customer service was impeccable, he showed professionalism and patience. We came in with a replacement phone issue and he was able to handle it to the best of his ability.”
“Derex is an outstanding salesperson. He went out of his way to help, inform and sell the product that best fit our needs. We couldn’t be happier. Thank you Derex! You deserve a raise!”
“Sales personnel were professional, articulate and patient to answer all my questions. Give me updates and information on the malfunctioning of my cell. Assisted me in selecting the best and affordable cell phone.
I'll be coming back for more accessories. I was helped quickly and professionally.”
“Christian at this location was very informative and patient in assisting me with all my questions and concerns he guided me through getting my internet service through T-Mobile and overall was a great help and worked very quickly. Great customer service thanks Christian!”
10 AM - 8 PM
12 E 170th St, Bronx
Internet Service Providers
“Running into staff who are at work to leave smiles on costumers faces is the best feeling and I was never treated with as much love respect and patience from a staff like I did from Mairelis. Even after coming back and forth for days she never showed a sign of annoyance and always gave statements that made me walk out without my item but without a single anger and I feel like every costumer needs to come deal with a staff with that sort of capability because emotions is one of our number one components and one who can keep others calm no matter what deserves it all.”
“Today I met the most amazing representative from the store the man with the locs is the go to guy in this location so respectful, helpful and knows his promotions made me actually say I love T-Mobile this will be my go to T-Mobile now thanks young man.”
“Nikki was very knowledgeable and helped me out with setting up my new phone and stopping my messages from going to my old phone I had a splendid time and great customer service”
“Had a great experience at this location with Darwin. He was really helpful and patient and went over and beyond helping me set up my new phone. Rare to get this type of positive experience these days. Thanks Darwin....”
“Very Friendly and Professional experience with Marianela today. Got me upgraded in a timely manner. Would definitely suggest anyone to ask for her when you visit this location. I appreciate it she has done an amazing job. ??”
“I needed to upgrade my phone and when I was having Issues Carlos was able to step in and assist me with what I needed help with. He provided exceptional customer service and Im definitely recommending this store to others due to this experience”
“Great customer service I will definitely recommend anyone to this store is the only store I like cuz they excellent at everything they do to personality and they know how to treat a customer they loyal to the customers and I'm proud to be one of them”
“i had a great experience with JAN great customer service ! she went above and beyond helping me with my line. and also dealing with the customer service people as they was giving her the run around , she finally got the issue fix and help me with getting the right phone i need . !”
“Yes, I had a great experience. Amanda Camilo was the person to see. She addressed me professionally. I tip my hat off to her great looks as well as her expertise.Five *****.Ricardo OrtizBronx, NY”
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“Best service I've ever got from this platinum store. Sharif the sells man perfect responding guy . I got back all my information from my old deviceThank you boost mobile”