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July 2024 by Brenda Rosado
This place is a dump. They have staff that do not speak english, don't know how to do nails and rush through you just to be able to get the next client. The owner is rude and disrespectful. Will argue with you if you complain about their service and make you feel as if you are wrong. The also have hidden fees in their pedicure services so ypu end up paying $20 extra for a pedicure that doesn't include them cleaning under your nails or scrubbing ur feet. Just a nightmare of a salon. DO NOT RECOMMEND GPING HERE.
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July 2024 by Alejandro Bernardo mercedes
Record. animals
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May 2024 by Rosado Rosado
DO NOT WASTE YOUR TIME OR MONEY‼️‼️
THIS PLACE IS EXPENSIVE AND FULL OF AMATEURS. Came here once 5 years ago and now I remember why I never came back. I came in today for Mother's Day to get pampered, I was so excited. The lady doing my pedicure handed me a flyer for my options of pedicures. I decided on the Tea Tree Pedicure for $33. I asked the lady to please make my water nice and hot, but it wasn't. I told her the water was cold, and she warmed it up, but not much. She didn't clean under my nails, nor did she cut off my cutiles fully. Another young lady approaches & starts on my nails. So I just layed back & enjoyed my foot message and let her do her thing. Once I was done, they told me my total was $109. I gave $10 tip. They added an additional $19 for gel that they charge $10 at any other salon in NY. So I paid a total of $119 for a mediocre pedicure in cold water and nails that looked like they were done by a 5 year old. Sherlene, the manager, argued back and forth with me the entire time. She would not admit that the nails were poorly done and just not a good-looking set. She refused to give me a refund and instead proceeded to do an art project to fix my nails over the girls' work. Once she was done I told her that she should remove the photos in her window as she is falsely advertising someone else's work, and no one in her salon knows how to do a professional set of nails. She told me that it's because my hands are different from those in the window. I told her she was delusional. Not once did she apologize, and she even huffed in frustration when I told her that I wanted her to add extensions to all my nails if she wasn't going to cut them off and re do them. Doing nails is an art. Shaping nails takes skill and patience, and once you have mastered your craft, you can do a clean and beautiful set on any shape of hands. Clearly, Sharlene is just as much of an amateur as the staff. She hires. Take your job seriously, train your girls and maybe your customers will come back again and you wont have to be falsely advertising someone elses work on your window and charging such ridiculous prices for the terrible work you and your staff provide, robbing the women in your community.
Do better. Personally, I will never go back. Worst Mother's Day set ever.
Requested style: I asked for Coffin and ended up going home with spoons that I could scoop rice with.
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May 2024 by Brenda R.
DO NOT WASTE YOUR TIME OR MONEY‼‼ THIS PLACE IS EXPENSIVE AND FULL OF AMATEURS. Came here once 5 years ago and now I remember why I never came back. I came in today for Mother's Day to get pampered, I was so excited. The lady doing my pedicure handed me a flyer for my options of pedicures. I decided on the Tea Tree Pedicure for $33. I asked the lady to please make my water nice and hot, but it wasn't. I told her the water was cold, and she warmed it up, but not much. She didn't clean under my nails, nor did she cut off my cutiles fully. Another young lady approaches & starts on my nails. So I just layed back & enjoyed my foot message and let her do her thing. Once I was done, they told me my total was $109. I gave $10 tip. They added an additional $19 for gel that they charge $10 at any other salon in NY. So I paid a total of $119 for a mediocre pedicure in cold water and nails that looked like they were done by a 5 year old. Sherlene, the manager, argued back and forth with me the entire time. She would not admit that the nails were poorly done and just not a good-looking set. She refused to give me a refund and instead proceeded to do an art project to fix my nails over the girls' work. Once she was done I told her that she should remove the photos in her window as she is falsely advertising someone else's work, and no one in her salon knows how to do a professional set of nails. She told me that it's because my hands are different from those in the window. I told her she was delusional. Not once did she apologize, and she even huffed in frustration when I told her that I wanted her to add extensions to all my nails if she wasn't going to cut them off and re do them. Doing nails is an art. Shaping nails takes skill and patience, and once you have mastered your craft, you can do a clean and beautiful set on any shape of hands. Clearly, Sharlene is just as much of an amateur as the staff. She hires. Take your job seriously, train your girls and maybe your customers will come back again and you wont have to be falsely advertising someone elses work on your window and charging such ridiculous prices for the terrible work you and your staff provide, robbing the women in your community. Do better. Personally, I will never go back. Worst Mother's Day set ever.
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March 2024 by Tiffany Perez
Came in for a soak off. Waited an hour and was never serviced, they continued taking customers who were walking in for other services.
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March 2024 by Doreen W.
I received a so called Gel French manicure which chipped after only 3 hours after returning home. The equipment to do manicure and pedicure appeared old and not clean. I immediately took a shower and washed my hands with soap and water immediately while there and of course at home. I also received a French pedicure and it's about chip as well smh just terrible for the money I spent there. I used to frequent here but now it seems things have changed so I will not return.
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March 2024 by Diana Tobar
Horrible service they just pretend to clean your feet. They will basically do a pedicure with in 10 min. There’s no cleaning under the nail no removing dead skin from them side.
They literally wet your feet and paint your nails that’s all you get. The moment you tell them something out of a sudden they don’t understand english anymore.
Don’t waist your money here you could do a better job at home yourself.
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January 2024 by Helen Olivo
I’m extremely disappointed with the outcome of my last nail salon appointment it was rushed and sloppy the end result was a huge mess and let’s not forget the outrageous price and to the request a tip was the cherry on top never again I won’t ever go back the girl are sweet but training is lacking on every aspect now it makes sense why it was empty …
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December 2023 by Jade Lord
First time trying this nail salon. I am please for now. Shirlene did not disappoint !UPDATE :Unfortunately I did get an infection on one of my fingers a week later which I had to go to the hospital for.
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October 2023 by Miss Sukie
Wait time is never too long. Could be more sanitary when i comes to pedicures though. I don't see the use of antibacterial anything after each customer.
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October 2023 by Dominique Phillips
I love Genial... always clean and efficient they close late and offer very spa like experience. My only issue was last week when I went to Tiffany. She new and young thats great but lord did my cuticles bleed. My nails took forever and all broke off after a week. Needless to say I won't go to her anymore she needs more practice. Shirlene is an OG and she's great.Services: Acrylic nails
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August 2023 by Stephanie Osorio
Do not come here. Love there pediaxures. But also very rushed you have to be on time on pediacurist so they’re not skipping over any steps. They will not clean ur cuticles and cut and file nails uneven. When you find your person there stick to that ONE person cus most of them don’t know what they’re doing but Shirley.Did my nails two nails broke within 3 days of me doing my nails. Acrylic and gel polishes are very cheap. Still not two weeks of doing my nails I went back fixed the two and 3 days later another broken all within 7 days. I’m upset I have an event to go to.I paid for two gel manicures for my children who are trained with getting their nails done often. Gel polish only last one day was off once the girls showered. These children did not pick off There nails and they were very upset. My one child was like she never seen that happen after all the nail salons she been too.JUST A WASTE OF MONEY which sucks because they have decent services . Ohh and the nail prices never stay the same
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July 2023 by Stephanie M
Shirlene and Tracy are the only two who touch my nails and never disappoint ☺️
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July 2023 by Pamela damon
Genial nails is my go to spa. Friendly sweet and professional.
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July 2023 by wilfredo o.
I must say this is the worst place to get your mani and pedicure, They be having unlicensed nail tech and be rushing to get the job done, they don't even shape your nails right nor file it they speed though the process that they end up cutting you.Just be careful going in there not worth it.
