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February 2024 by Junior R.
Hey guys this is Joshua, I want to give a shout out to Jay and Ramiro. They treated me very well and nothing but positive vibes with them and the other guy behind the counter on the jewelry side which I didn't catch his name but from what I saw, these dudes were very friendly and made me feel comfortable. If you want great customer service from a pawn shop, then this is the place to go to. Great conversation guys (About wrestling)
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December 2023 by Luis J.
i when in this store and I bring Jordan 1 lost and found try to sell it and they try to give me $50 for Jordan 1 lost and found these Jordan goes over $500
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December 2023 by E B.
i enjoy coming to this location the staff is very professional and knowledgeable. I appreciate the smiles on their faces when I walk in the door. Chealce and Stephanie were so helpful they let me know all the details and made me feel at ease throughout the process. Thanks again Gem Pawn Brokers for all your assistance.
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October 2023 by Wave Diesel
Gem Pawnbrokers exceeded my expectations with their warm and welcoming atmosphere. Kaitlyn was so caring and looked for opportunities to work with my budget. I initially entered the store just to browse, but the friendly staff made me feel right at home. Their customer-centric approach and wide selection of items left a lasting impression. Highly recommended!What an amazing service
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October 2023 by Q.W
Kaitlyn amazing amazing amazing customer service. Thank you and Justin for everything. You guys really made me feel comfortable will be back and definitely recommending everyone I know there. Keep up the great work please we need people like you Kaitlyn and you Justin both of you are amazing.
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October 2023 by MAA4922
I came to Gem feeling depressed not knowing the outcome.. But Angie went above and beyond to give me a great prices. Playlist by Rose kept my feet on the ground . The environment is extremely welcoming. Clean and nice. Angie customer service was EXCELLENT ??. THANK YOU & GOD BLESS ?? I am so grateful. Big up my aunt Reds. She told me to go there, she is one of they best customer.. ❤️
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July 2023 by Ruben Dejesus
Héctor is awesome I brought a laptop from him! He’s the best worker I met thus far made me feel comfortable like I was family I guarantee recommend this store to anybody the best experience I went thru! HECTOR YOU THE BEST!!!!!!!!!! Love gem and hector go see him!!!!!!!
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July 2023 by qombow
Hector was the best salesman very patient and very home welcoming made. Me feel. Like I knew. Him for years! He’s so great too. Your company I enjoy the service go see my friend hector we family now ????
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July 2023 by Yuri Nogueira Bonservizi
Hector was aqesome very patient and very helpful answer ant questions or concerns i had about the tool set thanks so much give him a raise he deserve it goes above and beyond for customers??????
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June 2023 by Natalie N.
Tracey is the best! Super professional and knowledgeable. I can always count on her to explain everything in detail. I appreciate her professional opinion. Highly recommend her services and level of expertise.
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June 2023 by whatever iguess
I love this place and the employees. They have a selection of electronics, sneakers, jewelry and etc. They engage in conversations with customers and make the whole experience enjoyable and fun. Especially the one employee who worked with me. Her name is ROSE, she was patient, nice and the transaction was quick and smooth.
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June 2023 by Brianna Moss
Ramiro and hector is fantastic! They always treat me like family today I brought a camera I am so excited to start taking pics ? and now I can do YouTube blogs thanks so much you guy ares the greatest!!!! ??☺️
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June 2023 by Lamonte Meeks
Hector and Ramiro is the greatest they always help me put when I need a loan today I came to sell a apple mouse keyboards and to pawn my ps5 gave me the best price in the Bronx don't go anywhere but gems on Fordham they will leave u with a big smile on your face
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June 2023 by Sharine Wilkins
Hector is so cool he’s very humble and kind person, he sold me a ps4 thanks so much see you soon my friend!???
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May 2023 by Yhonfiy Vargas
I got a good deal on a Guitar amp. ? They were friendly but most importantly to me, they let me browse. While browsing they answered all of my questions and tested it out the amp in front of me. Something interesting about the store is that it's small but it seemed like they had everything, literally everything
