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May 2024 by marcela gomez
It was 6:20pm and male employee locked the door and ignored us. Their door sign stated this store closes at 8pm which is a whole hour and a half but unfortunately we weren’t allowed service. Evidently it closes when their employees deem so which should alarm management and their CEO. It’s Extremely unprofessional and inconvenient I doubt I’ll ever shop from this company unless they hire staff who want to work and abide from this company’s policies. BE FOR WARNED.
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May 2024 by Edmund Zhong
Good service friendly attitude.
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February 2024 by Gerald Perez
Probably the worst gamestop location in the Bronx, ran by employees who just don't care. They take out their frustration over working for gamestop on the customers, and treat them like garbage. This store needs to be shut down or fire the current staff and hire new ones.
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February 2024 by Dashia Steele
Never answer the phone, closes the store for break. Literally just horrible don’t order nothing from here !!!!!
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January 2024 by Hit
Avoid at all costs due to lack of staff and how most people hold up the line as we have to wait about 15-20 minutes to checkout all because they’re asking such naive questions. Unbelievable, you’re better off going to Best Buy or Target upstairs
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January 2024 by Moussa Savadogo
Great pace and good showcasing
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January 2024 by Elise Amoroso
Bought a console today and Jeremiah assisted us. He was very friendly, accommodating, and knowledgeable of the offers/policies. Such pleasant personality.
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December 2023 by stephanie perry
Customer service is horrible
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December 2023 by Reginald Gibson
Nice spot to go intoThey open ON TIME.
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November 2023 by moshae brown
Don’t pick up the phone , confuses orders, and slow
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September 2023 by Erik Jackson
the worst service
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July 2023 by Duane Webb
And that's only because you can't give zero Stars I purchased an Xbox series s online and it said I can pick it up the next day I went to the Bronx location at gateway center in the female employee that was there was very inappropriate very unprofessional without my consent she canceled my order now I expect every penny and not have the tax taken out and not giving back to I plan to go there tomorrow
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June 2023 by Selena Facenda
Great experience Candace was a sweet heart and the store is beautiful !
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June 2023 by geovanny soto
Excellent
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June 2023 by Jose Corchado
Cool spot to stop by