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February 2024 by Thomas Muir
I miss Dez. She knew a lot about the games and always made great recommendations. She would always go above and beyond. Now the customer service is lacking. They always have an attitude or always closed. It's like they want you to leave. Haven't seen Dez in months. I think I am done with GameStop, and will just stick to online or Game Express or BestBuy. There are too many options to settle for the terrible customer service. And don't even bother calling customer service.
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January 2024 by Maria Alvarez
Nice place love the store.
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January 2024 by Amanda Argandona
Worst game stop in the world
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January 2024 by Lina B
Quick and stacked
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December 2023 by Richard Emanuel
Great sale, I got what I went to get, it was in stock
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November 2023 by Michael Bushrod
I have never in my whole teenage or adult life ever seen a gamestop anywhere close the doors for a hour break while someone standing at the register until today. The guy was so rude couldn’t even answer one question. If he didn’t want to be seen or spoken to go hid somewhere in the back. but when did GameStop start locking doors and putting up break signs? Must be the area then again the people in this store probably making up their own rules. You need me to make the store run not other way around most definitely when every game is digital now and can be purchased online. Hope corporate checks the cameras and have a talk with him.
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November 2023 by Shanta Walker
Dez was extremely nice and informative. She is a great and amazing employee….. thank you today for your excellent customer service!!!!
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November 2023 by Random Ness
Terrible place to trade- i usually get business done at the westchester location near 149th street south bronx- this location is limited to nintendo items and gift cards- terrible customer service.
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September 2023 by Carlos Mutt
Usually go to a game stop closer but came here after a bad experience with that other store the 2 lady's in there was very welcoming smiles and didn't hesitate to help me took some time for the trade In but they still did it all with positive attitude and a smile and got some stuff after this is a little farther from the other place but I'll continue to come here instead worth it.
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September 2023 by SilentMan2029
It has all the essentials I need and I get preowned items for percent off
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September 2023 by Kevin Miller
The place was expected to be open at 11:00am as stated on their hours of operation both online and at the store. It is now 11:50am, and the store is still not open for business for the day.. I believe the staff is there. But just closed the front to not appear open, and have less work to do..
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September 2023 by Johnny L
Went to 3207 Simpson Street my usual store and was told the trade system was not working by Nic. Being a longtime customer I was upset to be denied by this associate. Luckily I went to this location and saw Jassah who help me out.
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September 2023 by Charlotte Jackson
My family n I go here allllllllll the tym
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July 2023 by snowbowl lizzard
terrible gamestop the website always says open when they are out of business
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June 2023 by Erida Morel
Bad custumer services. I will give a 0 stars if i can.
