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April 2024 by Tom C.
Their name was given to me by the responsible party's insurance company and being newer to The Bronx I took a shot with them and I am glad I did. They had the car repair like new and faster than they said they would. They even detailed the car inside and out. They did change my license plate holder to theirs (even in the front - my damages was rear tail gate only) so that slightly bothered me. But the after market license plate holders I had purchased and installed were in my cargo area (unlike another review for them I read) thus only 4-1/2 stars instead of 5. I would highly recommend them for any body work you need done.
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March 2024 by Neal S.
I can't comment on their auto repair abilit, but as a sub-contractor to NY City's parking/towing division, they are either incompe or criminal or both. They tow cars on Friday afternoons, and then shut down for weekends, even though their website claims they are open on Saturday. They do not have an answering service. They then have the gall to charge you for "storing" the car that they won't let you in store. The parent company makes it clear that they will not relay any messages to their tow pound supervisors; it collects fees from them and nothing else. When I finally reached someone, I was told I didn't need my driver's license to release my car-just a PHOTO of the license. According to NYC's parking violations website, that's illegal. It's also an invitation to theft, since it's easy to photoshop someone else's license and to claim their car. (Could wonder this "rule" be part of a chop shop scam?). I've reported this company to NYC's parking fines department , and to NY State's AG's office. If your car gets towed and you encounter trouble, you should, too.
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March 2024 by Oriana Garcia
Amazing services! Johnny took care of me right away. He kept me updated and my car was brand new and finished before the due date. I am definitely coming back to 5J’s for anything my car needs from here on.
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March 2024 by Pamela J
I just wrote a review on the satisfaction survey they send out after the car is fixed. I'm including it here, because it says all that is needed."Your team went above and beyond. Not only did you fix the damage to my car, but you restored my paint job to factory perfect on the entire car. Mike and staff members I dealt with were kind, courteous, to the point. I appreciate the directness, as well as the absolute willingness to make my vehicle shine upon pick up. I'm so happy. I will be sure to send you business if I have the opportunity to refer someone. Thank you so much!"Seriously, you can't go wrong with this shop. My damage wasn't extensive, mostly cosmetic, but all the panels were smashed together and I couldn't even open my door. They guarantee their work, quick to finish, and they work professionally with insurance claims. I had a no fault accident, and they worked with the insurance adjuster to be sure the other guys insurance took care of everything. Amazing experience! Look how shiny my babygirl came back to me! ?
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March 2024 by Eddie Vargas Jr
A series of unfortunate events led me here. However, the light at the end of the tunnel was John and his team. Great work. I can not say enough how professional and efficient these guys are here. Car came back looking like I just got it from the dealer. I didn't have to wait 2 months like most places. Well done! Thank you!
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February 2024 by Nancy Gonzalez
Jose at 1998 Bruckner blvd was very helpful and friendly.’all the staff are really nice and they do try to take care of your property
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February 2024 by Julianie Rivera
Destiny was amazing , customer service was the best I could ask forHighly recommend buisness & associate
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February 2024 by Sherina L
Oh wow what can I say these ppl are the best and this is my third time bringing my vehicle and 1st time paying out of pocket coming from CT and let me tell you it was worth every penny above and beyond nothing more I can ask for thank you a million times for taking care of my vehicle the integrity the professionalism the courtesy 100% recommend
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February 2024 by USMCPATRIOT
I’ve been using Five J’s for all my automotive needs, from car inspections, to accidents for over ten years. They dealt with the insurance adjuster and even drove me to get my car rental. I highly recommend Five J’s
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February 2024 by Martha Martha
2x using them. They're very polite, professional, informative n do a great job on cars. My car looked like a show piece when I got it. Very pleased with their work.
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February 2024 by Pedro Ruiz
Excellent customer service and great staff highly recommended and will use them again for sure great experience and reliable also
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February 2024 by Joandry Rodriguez
Just want to give a big shout out to Johnny! Thank you! I’m a Happy Customer!!
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January 2024 by Mercedes Ayala-Branch
5J’s was Highly recommended by my colleague. I experienced Great customer service, Honesty about service, cost, and return date. Glad to find Good service and integrity still exists!
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January 2024 by Nelson Batista
If I could less than one star I would these people are the most unprofessional, rude and unhelpful people taking your hard earned money they talk to you like you getting stuff for free. I was there getting something out of my car and they totally didn’t want to help I spent 50 dollars and in a cab ride too nothing solved
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January 2024 by BxStevo
Awesome customer service. Answered all my question. Very polite and informative. Will recommend to anyone. Thank you Sally.