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November 2023 by Olga Gonzalez
Tiffany was a great help. She has excellent customer service skills and very knowledgeable! It's Sunday morning and she is covering this store. Very upbeat and happy!! Thanks Tiffany
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November 2023 by Latoya Clark
La La went above and beyond to accommodate me with making sure I had additional time to place my items in my unit. I appreciate her great customer service!
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November 2023 by Sivan B.
The store associate, Josh, was very helpful. He walked me through the process of setting up a storage unit with Life Storage, and was very knowledgeable. The online marketing was misleading and my unit ended up being a little more expensive, but he explained why.
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October 2023 by Yudalis Castro
Eddie was great helping us with the process of getting our first unit. He explained into details what we were paying. He was very friendly and made the process very easy.Keep up a good work. Definitely recommend him and That Location.
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October 2023 by shady tadroos
I recently visited Extra Space Storage and it was a five-star experience, thanks to Assistant Manager Jonathan. He very helpful and understanding. Exceptional service overall. I left feeling confident about storing my belongings here and highly recommend this facility. Five stars!
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October 2023 by Anthoney
Ariel’s an amazing leader in this office. She is quick on her feet and very charming. This company is lucky to bar her. Will definitely be recommending this location to my friends and family!
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October 2023 by Mike B
Today was a great day to go storage shopping. I met Cynthia and she was amazing. I was in and out in 7 mins. I mean from seeing the storage to information being put in and making the initial payment. I love when I can get what I need and not be talked about things I don’t need
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October 2023 by Bisola S
Emmanuel provides great customer service and a clean, professional office space as assistant manager.Ariel, the store manager works as a great supportive team member with Emmanuel in assisting with computer tech issuesThe office of 3362 Park Avenue altogether has a team that operates efficiently. Looking forward to seeing that team continue to providing an environment as such. Team mates: Mr. Emmanuel, Ms. Ariel, and Mr. John.
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October 2023 by mel
the store manager at this location is extremely sweet. she really takes the time to listen to your concerns and makes the effort to make the customer experience for everyone outstanding. businesses need more people like her. thank you once again ariel.
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September 2023 by Zahir Diaz
Emmanuel was very kind and helpful! He was super informative. Even though he was the only one working the was still able to help everyone and maintain patience. He showed great customer service.
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August 2023 by Lissette M. Diaz
We rented on their 1st day of transition from Life storage to extra space storage. Cynthia assisted Eric with the computer screens and our reservation. They were both professional and courteous to all our questions. We left satisfied with their service. The only issue for me was the restroom. It was unkept and unsanitary. Toilet seat did not match the elongated toilet. Bathroom needs a total makeover.
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June 2023 by Tisha
Juan was very friendly and very helpful. His customer service skills are excellent and runs this establishment very well. He was able to find an affordable storage unit for me. I’m happy this place exist to fit my needs!!! Thank you Juan!
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June 2023 by Linda Obasi
Bait & switch pricing. Tidy facility. Decent customer service at the beginning. $60 first month promo price. I was verbally informed the regular price would be $255 per month for the large unit. It was. For 3 months. Then surprise! The 4th month I got an email saying the price will be increased to $335 per month effective in 30 days. Upon calling, I was told by the staff that $255 was yet another promo, and that the REAL regular price is $335, so I was free to leave or accept it because I had 30 days notice. So, now I can either pay to move everything again, including a piano, or pay whatever they charge and pray for no more surprises.
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June 2023 by Lisa Bonilla
I've actually had my storage unit with extra space storage for years and it's been one thing after another from writing festation to constantly fluctuating the price without explanation rudeness from the attendee who is no longer working there Long story short I decided to move out of my unit, and there at life storage I felt so much more respected I liked it the unit that was shown to me the price was fair and Eric was great with everything he showed us the unit and even without his way to show us another one if we didn't like the one he showed us thank you Eric for your hospitality.
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April 2023 by Kayla Rivera
They were so sweet and treated me and my family amazing. Very helpful! Eric really went above and beyond!
