Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers car rental locations at airports and in areas like the Bronx, with service in over 30 countries. The booking process is easy online or through their app. Many customers report the best car rental experience around, with staff that is consistently courteous, welcoming, professional, and dedicated to customer satisfaction. Employees are described as providing outstanding and exceptional customer service, with smiling faces, treating customers with patience and respect, and doing everything to help people get settled quickly. They are noted for being polite, efficient, and friendly, explaining terms clearly and helping customers choose comfortable vehicles. However, some experiences are mixed due to issues with inventory management. Customers have been frustrated when making reservations for vehicles that are not actually available, leading to long waits. While the staff handles these situations professionally and keeps customers updated, the company itself needs to improve its reservation system. Vehicle choices are generally considered decent, though some note a desire for more variety. Occasionally, a rented car may not be perfectly clean or may have minor issues like a slow tire leak, but the vehicles typically run well with no problems on the road. Despite occasional operational shortcomings, the exceptional service from the staff makes many customers feel their business is appreciated and leads them to choose Enterprise again.

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1. Bronx, New York