CVS Pharmacy in Bronx is a full-service pharmacy known for its helpful and friendly staff. It offers many convenient features, including 24/7 hours at some locations, drive-thru service, and online management of prescriptions. Customers can get vaccines like flu and COVID-19, and there are options for online refills, Rx delivery, and auto-refill enrollment. The store also provides rewards, such as earning $50 ExtraBucks Rewards for various services like prescriptions and vaccinations. Customers have praised the pharmacy staff for their excellent customer service and willingness to help, often going the extra mile to resolve issues quickly. For example, pharmacists have efficiently handled insurance copay issues, saving customers time and trouble. The pharmacy staff, including specific team members, are described as caring, attentive, and professional. However, some reviews mention occasional long wait times and busy periods, especially when lines are long and only one cashier is checking out customers. There have been reports of phone calls not being answered at times, and concerns about staffing levels during busy hours. Despite these issues, many customers continue to trust and appreciate the pharmacy for its quality service and helpful staff. Overall, CVS Pharmacy in Bronx is seen as a reliable neighborhood drugstore that provides essential pharmacy services with a focus on customer care.
