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October 2023
There needs to be a new department that handles violations. Hpd is more like a begrudging volunteer squad that shows up when they feel like and answer when they are in the mood. If they are your last hope you really have no hope at all.
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September 2023
Criminal incompetence. Landlords, you've been warned. Do not work with these people.
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December 2022
In agreement with all other posts here. This agency is shoddy at best. The website(s) are extremely out of date, unusable, the "support" or "help desk" is non-existent by phone, email or registering complaints to 311. Who is responsible for this agency? It is the definition of bureaucratic waste.
