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June 2023 by Richard Frias
This bank with a very negligent Administration, a person waits like 4 to 5 hours for them to serve you, they should saw that bank
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March 2023 by mohamadou feseru
It's unbelievable bad they never have enough workers there, and people that are there so slow the line is crazy and it's been like this for years they fix this problem this is only in the Bronx, but in Manhattan just in and out, and today is 03/16/2023 there was a lady who couldn't take it more
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September 2021 by Future StrykerZ97
My mother has been to Citibank for the past 2 days trying to cash a check but the employees there clearly want time to pass by so they can go home which clearly shows how incompetent these bank workers are and why they don't love what they're doing. If there was zero stars I would definitely put it cause these employees clearly don't know what they're doing at all!! Citibank? More like trashbank! Will not be changing this review until there's more competent employees who actually like their job
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August 2021 by david rodriguez
Like everyone knows. Restaurant, bars, shopping malls, sports arena, beaches.....etc. No restriction, full capacity and still this bank has the guts to do social distancing and make a line of two hours. Where every business and public transportation are not following restriction to covid, this is nonsense. This branch and other banks should stop making these big lines while 70% percent of people have vaccinated, ridiculous.
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November 2020 by Abdelrafe Mohamed
best no waste time good customer service
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September 2020 by karim majid
During a pandemic where there's obviously a need, this bank wants to have only one teller at the windows?! To make matters worse, it's appointment only?! You have just lost a customer Citibank.
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March 2020 by Mia K. Arakaki
not open Sunday like google said
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March 2020 by kevin lee
Are you a fruit store or a bank? The pictures say otherwise.
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February 2020 by Hector Felix
Slowest bank ever
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September 2019 by Yamilis Bello
It is always busy.. line be too long
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September 2019 by Brenda Warren
Horrible customer service. My brother needed help with quick pay Zelle and they refused to help him. Not surprised when you see all the other reviews.
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June 2019 by Jessica Rogers
Came all the way from 149th street in the bronx because it was too packed to the one close to me on Fordham road for the community and they dont notarize . Maybe they should fix that !
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May 2019 by HonestOpinion K.
The saving grace in here is a young lady named Kathleen. This banker works so hard to keep the customers & branch in order. She has helped me open my bank accounts & has always been helpful when needed. The branch does get jampacked after awhile so go in early!
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April 2019 by Cecelia Washington
Fordham road Citibank outstanding team work very close with the guess
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November 2018 by Oliver Romero
Is a very very slow service I wait for like 2 hr and is only 2 people working in the customer service and is slow personal very low bad bad service. -**
