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June 2024 by francisco gomez
Place sucks, 8 windows available and most of the time only one cashier open, waiting lines go for ever in top of that the financial service have around 6 desk to help with investment and so on services, last Thursday went by to do some business and one of the 2 available ( I said 2) told me that I have to wait 2 hours, after 2 hours and half I contact the same person and I was told that she has customers with appointment before me , I left the bank .
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May 2024 by Md Rahman
Poor customer service and communication issues
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April 2024 by Odai Mustafa
The new manger got everyone wants to quit and the line for the talur is always to the door on the out side what’s going on there
I really didn’t want new ppl to see my account I wish the old team comes back
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April 2024 by Marisol Rodriguez
Love the staff, very professional, friendly however, be prepared to wait.
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January 2024 by Naz
REALLY POOR SERVICE.
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January 2024 by Mohd A Karim
Worse Coustomer service ever . Ppl who work hear are lazy and they think we don’t understand what’s going on .
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November 2023 by DM
People please be careful during off hours at this location. The ATM vestibule is not safe. It’s an encampment of young men during the off hours. The way they are situated seems suspect. It’s ripe for fraud and robbery. The security they provide is mostly asleep in the car out front or ignore the problem.
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November 2023 by Oishi Kona
Fire alarm running 24hours no body care…
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November 2023 by Tracy Mckeever
This is my regular branch. Just be prepared to wait a bit
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October 2023 by xavi lopez
This location has gotten worse and worse most times in the weekends or early Mornings there’s homeless people sleeping or just hanging out inside the pictures is posted is 10/1/23 the door is unlocked and food probably from a homeless guy I seen there before . Very disappointing bank should do something.
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August 2023 by Jason Warley
Awful experience. I went to open up a small business account. I did not have my Social Security card with me so Mrs. B. Perez (the representative) put my paperwork aside and assured me that I could email a copy of my card and she would process the paper work for opening the account. I emailed the information to her and she confirmed receipt. After two weeks, I hadn't heard anything about the status of the account. I then left her an email inquiring. She replied, "Sorry, I've been busy but I will process your paperwork immediately". Another week went by and NOTHING! I returned to the location and dropped a note to her asking her to please contact me via email or cell to let me know the status of the account opening. Close to three weeks later, I have not heard back from her. No email. No call and no consideration for my business. This is not professional and I feel totally disregarded as a customer.
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April 2023 by Doreen is Blessed
On line. Quick. Stays up. Doesn't shut down as other internet connections do.
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March 2023 by pedro José
Worst ,the costumer service are not traded they looking on the internet the information.The attitude is bad
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August 2022 by Hector Ramirez
Not good customer service you sign in to see someone they dont even get up to see who is next if your not alert you will get skipped they are not very helpful neater they rush you out as soon as what you came for is done will not be returning here
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December 2021 by TREVOR SUE
This citi bank branch, no one pick up your call!! It's like the phone number don't work! I made an appointment through my app and I change the date but they keep sending me messages about the appointment date that I change from, telling me I have an appointment. Trying to get in touch to let them know but no one picks up. I'm wondering if I have to make an appointment to call this citi bank branch by phone???????
