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September 2023 by tatiana rios
Claudia and her manager Clara gave me a HARD time. PLEASE DO NOT go in there if you don't need to. Or watch out for those. I am more upset at the fact I can't give them 0 start
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July 2023 by Paul I
I got my money.
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February 2023 by Roberto Avalos
Excellent service
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February 2023 by Walter Cardenas
(Translated by Google) Bad customer service if you need to make a change in your accountsPoor customer service if you need to make a change to your accounts?(Original)Mala atencion al cliente si necesitas hacer un cambio en tus cuentasPoor customer service if you need to make a change to your accounts?
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December 2022 by Patience Savino
Angela was amazing and so helpful! She took care of me. This location has friendly staff and is very attentive to customer needs
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December 2022 by banana king
Angela was amazing and so helpful! She took care of me. This location has friendly staff and is very attentive to customer needs
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November 2022 by Kevin Slavin
I came to the local branch after Chase online services turned out to be useless. It turns out the local branch is also useless.And when I say useless I mean: you can put your money in, but you can’t use it to pay people.For several weeks, Chase online repeatedly failed to issue a bank check to my payee, but didn’t even notify me that they wouldn’t pay it. Repeated calls would not resolve it, and I ended up in trouble for not paying a contractor. All my other transactions went through. No explanation was provided.Under pressure to resolve the payment, I came to my local branch, where I opened these accounts. I’ve had Chase accounts for well over 20 years.Here at the branch, I requested a wire transfer to my payee personally, and the transaction was supervised by the Branch Manager, Carla, directly. This was to make sure the funds were transferred quickly to the recipient who had been waiting over a month already.Several days later, the payee notified me that they still hadn’t been paid. I called our local Chase branch here and left a message that I needed a call back immediately.No one called.It has now been a week since the wire was initiated. No funds have been transferred.Now I am here at the branch to resolve this. But the branch manager isn’t here today. So there is no manager.And the best that any of the other employees can do is to call the very same number I call for customer service. They are now giving this nice and earnest but wholly un-enpowered employee the exact same non-answers that I can get myself on the phone.I am involving state agencies and taking legal action and of course, closing the account. No institution, public or private, can just take your money and refuse, for over a month, to disburse it to valid recipients, without clear explanation and rationale.But based on what I’m experiencing here, you would have to be an idiot to deposit your money here, with any expectation that you will be able to use it to pay anyone, or get any help from anyone to do so.Avoid Chase altogether and don’t be fooled by the notion of a local branch that is just a front end for the same phone systems you have at home. No one is here to help you.
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December 2021 by BoarLord
The staff are useless fools... The ATM stole my money and gave me a number to call.
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March 2021 by Boar Lord
The staff are useless fools... The ATM stole my money and gave me a number to call.
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September 2020 by paul g.
I tried calling the branch for an hour and a half to see if they had a notary in today; no one answered. So I called customer service on the 800 number and after 20 minutes I was told that yes that branch had a notary in all day till 5:00pm so I went in at 3:30 to a nearly empty bank only to find out they do NOT have a notary! I asked them if there phones were broken? They said no it's been a busy day. Sorry but I'm thinking the state of the bank when I waked in was not busy and with the "pandemic" that it probably wasn't busy all day; at least not so they could not answer the phone
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May 2019 by Abdel Laabidi
I have been making deposits for my employer for over 10 years l. This location accepted my deposit just last Monday from a different cashier. Today another cashier refused to accept my deposit because I had to present my ID. I explained that the deposit has my employer deposit slip and doesn't go to my account. The cashier insisted that I have to provide my ID to make a business deposit. I requested to speak to a manager. One personal banker told me the manager is at lunch and the cashier has the right to ask for my ID if she doesn't know me. I am not sure what knowing me has to do with a business deposit?
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April 2019 by A L.
I have been making deposits for my employer for over 10 years l. This location accepted my deposit just last Monday from a different cashier. Today another cashier refused to accept my deposit because I had to present my ID. I explained that the deposit has my employer deposit slip and doesn't go to my account. The cashier insisted that I have to provide my ID to make a business deposit. I requested to speak to a manager. One personal banker told me the manager is at lunch and the cashier has the right to ask for my ID if she doesn't know me. I am not sure what knowing me has to do with a business deposit? I had to drive to another chase location and made the deposit without providing my ID. I will never do business in this location. Rude cashier and stuff.
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March 2019 by Gaoxiang C.
There is a parking lot that serves this stretch of stores so parking is very easy. Its at the end by the traffic light.
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October 2017 by Raphael Roshwalb
It's secure it's fast and the service is nice
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August 2017 by Cindy E
Quick and friendly staff
