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November 2023 by Angela Barayev
Great pharmacy! Always willing to help. They expanded and have lots in stock.
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November 2023 by Juanita Rivera
I have been a Castlehill drug pharmacy customer for a few years the are a great team work,they will go above and beyond to help you.I definitely would recommend patients to go and fill there prescription at this pharmacy you won't be disappointed.Thank you all for your service.
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October 2023 by Mike A.
Service is great & pleasure to deal with. Amazing selection of products at a great value
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September 2023 by Lamarriea Crenshaw
The staff here are very friendly and helpful.Great customer service and always on time with my family's medication.Steve the owner, he's is the best and treats you as part of the family.
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August 2023 by Tiffany waller
I was very disappointed with the customer service provided by the “supervisor”and the delivery man. My daughter and her female friend went into this pharmacy early this morning to make a purchase.(remind you my family have been going her for years) and my daughter friend was “ racially profiled” . The supervisor (whom I have never seen before) (white man) was rude in asking her friend not to open something that he THOUGHT she had taken off from the store shelves. but SHE HAD CAME IN WITH THE ITEM. (First mistake ) but regardless the girls still made a purchase of a vaseline that my daughter needed for her arm. Once done,She stepped outside in front of the pharmacy to apply herVaseline, which they were then followed by the “delivery guy” coming and closing the store door behide him (so no one would hear what he was about to say to the girls) and told to girls to move away ..(and his mind he assumed the girls is about to smoke in front of the store. ) and even though my daughter tryed to explain to the gentleman that they would never, and that she was only simply applying what she had bought from the store to her arm before they would leave, the delivery guy cut her off mid-sentence and became irate,rude and inappropriate to the two girls and also started calling my daughter names. . (Mind you my daughter had a mental disorder) . so what he said to her, came off every offensive .For a grown, tall African-American man ,who is only a delivery person for the store to be talking inappropriately and unprofessional to two young females was very wrong. Me and my husband later approached the pharmacy to speak to the supervisor about the incident that occurred he didn’t know about what happened outside,by his employee but neither did he offer real apology to my daughter. I’m very disappointing inthis establishment and how the situation was handle. My family will be taking our business elsewhere.
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August 2023 by Tiffany W.
I was very disappointed with the customer service provided by the "supervisor"and the delivery man. My daughter and her female friend went into this pharmacy early this morning to make a purchase.(remind you my family have been going her for years) and my daughter friend was " racially profiled" . The supervisor (whom I have never seen before) (white man) was rude in asking her friend not to open something that he THOUGHT she had taken off from the store shelves. but SHE HAD CAME IN WITH THE ITEM. (First mistake ) but regardless the girls still made a purchase of a vaseline that my daughter needed for her arm. Once done,She stepped outside in front of the pharmacy to apply herVaseline, which they were then followed by the "delivery guy" coming and closing the store door behide him (so no one would hear what he was about to say to the girls) and told to girls to move away ..(and his mind he assumed the girls is about to smoke in front of the store. ) and even though my daughter tryed to explain to the gentleman that they wouldn't and wasn't going to do that and that she was only simply applying what she had bought from the store to her arm before they would leave, the delivery guy cut her off mid-sentence and became irate,rude and inappropriate to the two girls and also started calling my daughter names. . (Mind you m, my daughter had a mental disorder) . so what he said to her, came off every offensive .For a grown, tall African-American man ,who is only a delivery person for the store to be talking inappropriately and unprofessional to two young females was very wrong. Me and my husband later approached the pharmacy to speak to the supervisor about the incident that occurred he didn't know about what happened outside,by his employee but neither did he offer real apology to my daughter. I'm very disappointing inthis establishment and how the situation was handle. My family will be taking our business elsewhere.
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June 2023 by gilbert r
It’s a good place and they expanded the place with new products
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February 2023 by Nerissa T.
I have never had an issue w this pharmacy until now, they have lied to me and made up bizarre excuses and refuse to give me my Brinchial asthma brand name DAW medications , my situation is matter of life and death! There is no excuse for this incompetence unprofessional service! No stars!
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January 2023 by Nerissa Thomas
Beyond Excellence, awesome customer service and delivery, always have my meds in stock, today however I am shock they did not have my brand name meds and they should’ve called or text me to let me know, had to call again and they have to order my brand name meds, ? and this is a matter of life and death for me , know one understands COPD
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October 2022 by Nicole Shalamova
This pharmacy is OUTSTANDING! When there were no COVID-19 testing kits available, Castle Hill provided me with several. My asthma medication is always delivered in a timely fashion. Lastly, Castle Hill pharmacy assisted me with medication that is not available anywhere else due to shortage. I cannot thank you enough for your assistance & restocking my meds. 10/10 recommend & I love that they deliver! Thank you Steven & Castle Hill for supplying me with my medications!
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June 2022 by Elizabeth D.
Worst pharmacy ever been their a couple of time to pick up my prescription and theirs always a wait on top of that they have you waiting by the window so long I have to tap on the glass to catch their attention and they want to tell I be right with you 5 ppl behind the counter the young girls working their sees me standing their don't even ask if I need any help they be on their personal phone while they have customers waiting they are very unprofessional and when I come out rude to them they want to ask me why am I been so rude same thing has happen to my daughter I'm going to be switching pharmacy because of the unprofessional and young people working their
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April 2022 by Amata zoungrana
Delivery guy take 3 days and that I was supposed to call them before they delivered to me if that médecine was to take it to do not died I was gona died longtime ago
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September 2021 by Alex Vazquez
I don't know what it is about the woman in the front desk but she has a terrible attitude problem. In the two times I've been here(second time giving them another chance) she still had that attitude. I strongly recommend going to castle hill community pharmacy just a block over. They are a Godsend! I've been in this neighborhood 24 years and I swear I'm never coming to this pharmacy again.
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May 2021 by Jeanette Reyes
They have my prescriptions ready in minutes, and the staff is very kind and always greets you with a smile. Crystal is very respectful and always explain how my medication should be taken. Ruben is also a very great pharmacist that takes care of his customers ❤️ I love this pharmacy. As for Steve the Owner he is a extremely nice person that makes sure that his staff takes care of their customers. I’m so happy that I change pharmacy to this place.
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May 2021 by Jerika Rodriguez
The staff is what makes this pharmacy the best. Steve is amazing. Customer service is undoubtedly awesome. Crystal is very sweet and professional. I love coming here. They take good care of you.
