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October 2024 by Webster Jean Louis (Webbydobby)
One of the best place in auto repair I have ever dealt with, efficient service, professional and great price for those of you that own a Rover or any European car.
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October 2024 by Carlos Melo
Best place ever
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September 2024 by L. Pine
A+ service and trustworthy.
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September 2024 by Cari D.
There’s a nagging issue w/the coolant level low light w/my ‘16 LR4. Buyers be advised. Still, I really love the truck. Carlos, Danny, Jenny and BAW mechanics receive us with friendliness, do their troubleshooting, and we’re back on the road in under 2 hours, most visits. The prices are always fair.
Sure, consumers have a right & responsibility to shop for the best value for their dollar. I suspect if a certified LR mechanic also spends time working on his vintage Range Rovers, he”s the right person for the job.
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September 2024 by Jennifer Gonzalez
British Auto Works was highly recommended to me, Shoutout to Jenny for being courteous and trying to communicate effectively. Every other person I spoke to had a different story each time they decided to respond.
I DID NOT have a good experience. I took my vehicle with no lights on (ie Check engine) took it for oil and brake change-after picking my vehicle up...it was one issue after the other.
I then had to return being that my vehicle was not starting- they seemed to be guessing what was the issue was. My car was there this time for one week and in that time frame my cars hood latch was broken, the steering wheel cover off and the glove compartment lock broken. Very sloppy-as that was done by their mechanic. Mind you they had the key to the glove compartment. I took my car from there-had I left it there one more day God knows what else they. would've damaged. That's very unprofessional especially a shop that mainly deals with luxury cars --____--
The negative reviews are real, they'll have one story after another. "Surprisingly"-I took my car elsewhere where the (starting)issue was remedied in a professional manner. Save yourself the trouble and go elsewhere...'CHEAP' is EXPENSIVE!
I would not recommended this shop. Hopefully no one else has to deal with a similar situation. I wish them well!
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September 2024 by Monisha Singh
This year was my second time taking my car to be serviced here, and I 100% recommend anyone with a Land Rover vehicle to go here. I used to take my car to the dealership, but they literally charge an arm & a leg for service. You will get better quality work done here at a fraction of the price and they are very fast as well. For reference, I drive a 2016 Range Rover Sport SVR.
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September 2024 by J B
My friend referred this spot to me. I was there 1/2 hour before they opened. Upon the staff's arrival, everyone greeted me, not knowing who I was. They got the job done in a very timely manner. I'm very happy with the service They provided!!
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September 2024 by Alex Olivo
Always great! The only place I bring my Land Rover
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August 2024 by Rajiv Ratan
Fantastic personal attention at reasonable cost. Dr. Raj Ratan
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August 2024 by greg mcmillan
So glad I found British Auto Works. Honest and trustworthy, and half the price of the dealer!
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August 2024 by Ulysses Vinson, Jr.
I'm a Range Rover fanboy. Newly back to the East Coast and already had a bad experience with a dealer on Long Island. I tried these guys and I am impressed. It was totally worth the drive into the Bronx. Jenny is terrific and the owner (Carlos) introduced himself and is a great guy.
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August 2024 by Stephen Arrington
Once again British Auto Works made the case for being the Tri State areas right choice . I called for an appointment and was instructed to bring the car in the same day. Arrived and serviced within 1.5 hrs. Keep up the great work!
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August 2024 by Gregg Greenwood
Excellent service, well priced, knowledgeable staff, quick turn-around - highly recommended for L322 work.
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July 2024 by Bryan Stephens
Replaced timing chains on an LR4. Runs great and service was fantastic.
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July 2024 by Randall Buck
Best Land Rover service in the city. Very fast, courteous, no-nonsense. I think an oil service/regular maintenance package offer would be a good way to encourage the 3-4k mile visits these vehicles require. Will be back.
