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January 2024 by Uriel Bruce
I was denied purchase of powerball tickets by a prejudice worker that tried embarrassing me to the person he was on the phone with in a foreign language. This is all because I picked up extra win 4 and number slips to organize my 40 plus midday and evening numbers I play on a daily. He was being condescending and belittling then when I handed the slips to be played he laughed in my face and said “are you playing, I don’t know why you give that to me” then proceeded to laugh with the person he was on the phone with. The disrespect is consistent with these nationality of bp employees.
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January 2024 by Tahmid Haque
PLEASE CHECK YOUR EMPLOYEES AND MACHINES. DISRESPECTFUL. I've been driving longer than the cashier's lifetime and the lady is telling me I made the mistake of selecting premium gas instead of regular for my UBER vehicle. They charged me extra $12 and were blaming me as if I haven't paid and loaded gas for years. The gentleman and lady both were not cooperating stating that they will check the machine but how do I lose $12 because THEIR machine charged me the WRONG PRICE AND GAS. They ignored me and failed to check my machine or receipt claiming it was my fault. PURE GARBAGE SERVICE who failed to even try but rather take your money without hesitation. If the owner wants to contact me, please do because this is easily a civil case damaging my car and stealing my money. All you had to do was listen.
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October 2023 by Thresa L.
I am now hereby requesting further review and investigation,. Based on the response I received, it seems as though you are having a hard time understanding the situation. My claim is not that the quality of the fuel is bad, but that the fuel that I selelcted was not the fuel that was in the resevoir at the pumping station. If you reviewed your records, then you would see that I have ALWAYS selelcted 93 grade and on July 8th my vehicle became disabled because DIESEL was in my tank. My repair shop reported DIESEL in the tank. NOT 93. Therefore the 93 grade resevoir at the BP Station located at 871 Melrose had DIESEL fuel in it. This situation has irreperably destroyed my feelings about BP as an Organization overall. Instead of you recognizing the error and making your custiomer whole, BP as an Organization overall has taken the position that I knowingly purchased DIESEL Fuel and ruined my new vehicle. BP has taken the position that the customer and the repair shop are wrong and that is a disgrace. I am looking foreward to this matter being escalated to a higher level where the details of my claim are seriously reviewed and I am FULLY REIMBURSED for my purchase of the Deisel as well as the cost of the repair. Please be aware that BP has now lost yet another customer as I know that this is NOT the first time that BP has had this situation occur. I will never purchase anything from any BP station anywhere in the world ever again. Furthermore, I will be sure shed light on the mistreatment of myself as well as other former BP customers as it relates to BP the Organization stealing from and causing damage to customers property. I will look forward to hearing from the highest level of management. I am not accepting anything outside of an apology from BP and Full Reimbursement of my Repair expense as well as all out of pocket expenses related to this matter!
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April 2023 by Paul Iovino
Great convenient place to get gas. Plus the food and service inside is awesome
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June 2022 by Shaniqua Judge
I paid by debit card $20 for gas, you took all my money off my card. I am a single mother, it don't easy for some of us. I guess I'm one of them. I tried to contact the gas station to figure out when you was going to clear the transaction so I can have my money and I can't get in contact with anyone. I don't live in a Bronx, am I supposed to come back over there to see you. With the gas that I just paid for? I'm trying to call I hope you see this.
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February 2022 by AAA Management Group
this is in response to the last review, I'm really sorry for what happened at this station, too bad we cant help the response time of the police and how they handle things. I'm attaching some links for you to see the video or maybe even download it. I'm surprised why the police didn't show you the videos. But I can see in the videos our cashier did everything he could have considering he was inside a bullet proof cabin. As you lost your phone along with your car he gave you a phone to call the police.Once again I'm truly sorry for the experience you had to go through but lets not not falsely accuse someone who is honestly trying make a living.You can contact the station anytime if you need assistance in any way.
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February 2022 by Christina Bachan
Convenient and safe in and out. Good friendly staff working. Store is neatly stocked, One stop shop on my way home.
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February 2022 by Ting Huang
At 1: 00 a.m. on February 9th, 2022, when I was refueling here, I was robbed of my car directly, and the refueling gun was pulled off. At that time, I was dragged by the car for a few steps, so I was glad that I didn't get any harm. I immediately ran into the store to call the police for help, but the people in the store did nothing but let me call the police myself. I waited three hours for the police to arrive! Then the police went into the monitoring room for a long time before letting me watch the video. Finally, the video that I saw was the video that had been artificially cut off after the incident! This makes me seriously suspect that this gas station is working with the car robbers! It's too scary.
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September 2021 by Dave’s 2nice
Put gas there in my 2 cars and coincidentally they both got issues with fuel injectors going bad at the same time within a week of putting gas there !! I always put gas up on the east tremont Bp with no issues for years. I used this station because it was closer to me but never again. Pretty sure others have had issues and haven’t realized it’s from this station. STAY AWAY !!
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May 2021 by david morales
Put gas there in my 2 cars and coincidentally they both got issues with fuel injectors going bad at the same time within a week of putting gas there !! I always put gas up on the east tremont Bp with no issues for years. I used this station because it was closer to me but never again. Pretty sure others have had issues and haven’t realized it’s from this station. STAY AWAY !!
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March 2021 by Vinny Seenanan
Excellent service!!!
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January 2021 by Usama Ikram
Friendly staff
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March 2020 by Anil Bachan
Excellent Service, Beautiful Store full stocked, Staff is professional and friendly.
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March 2020 by Jose N.
The service here was horrible at the food counter. The person behind the counter was very disrespectful while taking my order. He should not be in a position of customer service at all. I would never enter this establishment again. Also the menu has prices that are false advertisement. An order of ,$3.99 came up as a total of $7.05 which I cancelled because of the obvious. He became even more beligerant soon as I cancelled my order. I would not recommend this place to anyone.
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September 2018 by Jonny Bajana
Make sure you look at the receipt. I pay $35 at the BP by the cemetery to fill my tank when it's empty. However, this gas station pulls $45-$50 out of me.never coming here again
