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October 2023 by Rachel Reich
I recently used the services of this moving company, and I couldn't be more impressed with their professionalism and handling of difficult tenant situations. From the moment I contacted them, they demonstrated a level of professionalism that truly sets them apart.The team arrived on time and was incredibly courteous and respectful, even in the face of challenging circumstances.I highly recommend this moving company for their exceptional professionalism; especially when dealing with complex tenant situations.Their dedication to customer service and their ability to navigate challenges make them stand out in the industry. If you want a stress-free move, this is the company to choose.
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October 2023 by Robert Dunning
Arrived on time. Packed and moved the dirtiest apartment I have ever seen. Cleaned up after they were done. Not afraid of spiders. Would recommend to a friend.
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October 2023 by Michelle Rogers
This company works with slumlords and the city. They give your things to these people who then take it. They then expect you to pay $600 to get your things back. My landlord gave my things to them while I was standing there.
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September 2023 by Patrick Lam
Very honest and reliable mover you can count on.
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January 2023 by Aisha Guillen
Thank you Minerva and the team. Thank you so much to the boss.. HRA played a sister, but Baya looked out big time. I didn't lose my precious photos. A whole generation would've been lost in photos, more like a couple... long story short..sometimes a small gesture can make or break things.. everything will turn out fine just as long as you keep it 100. God blesses you with 1000....
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January 2023 by End Game
Baya Inc. made settling into my new home incredibly graceful. As a survivor of domestic violence I wasn't exactly sure where to begin, or continue my new journey. I want to especially say thanks to Frank and all movers who made me feel safe and secure during this new transition. Along with the furniture that was donated I am especially greatful to finally be able to sleep on my very own bed with peace of mind.
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November 2021 by Kowa Watson
They moved my stuff i had a lil problem the ower contacted me and fixed the issue and everything went smoothly from that point
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October 2021 by P L A C E R
2021: be warned, you will definitely lose some items. It’ll disappear into thin air, supposedly. Just look at how they’re replying to the reviews, pretty ghetto behavior for a business. I see a lot of fake 5 star ratings with bland and short one-liners. That’s their own doing.Don’t be fooled. Rent your own U-haul and some friends
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September 2021 by Maria T.
Please DO NOT use this company. My management company hired these movers to do a 5 block move. The men seemed nice when we began and cordial, upon unpacking i discovered things missing, and phoned the movers, he told me sonce they didnt know who they belonged to he just threw them away. When i contacted the office to get an invoice and inventory list they told me they could not give it to me and tried to give reasons that were untrue. Then the woman hung up on me (4 times) and blocked my number. I called on a different number and they picked up. This place is SO DISHONEST and will thrownaway your things.
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September 2021 by Jada Downs
I will never ever! Use them again! Ever! First of all my move was scheduled for 11am. I waited at the storage till 3pm. I received a call asking me to reschedule which I forfeited. Upon their arrival around 430pm I was highly upset being that I traveled all the way from Brooklyn. The owner showed up with 3 other guys. The owner has an attitude because I declined to reschedule. He was very rude and inconsiderate. I noticed he is standing on my AC to reach for boxes on top. We ended up exchanging words and he informed me I am the manager after a heated back and forth. He aborted the job and sent up his wife. Go figure. They load the truck I leave and head back to Brooklyn only to receive my items around 730pm - 8pm. I started unpacking and noticed boxes are missing snd items are broken. I am highly upset and this is the second time using this unprofessional company full of thieves. I will probably never receive my boxes and the items broken priceless. If you are considering them don’t!!! I strong advise you to try another company.
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June 2021 by John Mackey
The office staff is very unprofessional and have no manners, I had the misfortune of having to speak to the lady Michelle who would seem runs his company when he claims not to be there. She is the worst kind of human being you could employ to be the face of your company , her attitude and her way of speaking to their clients is atrocious. She is extremely loud and disrespectful. The owner Frank Lopez is a terrible person , yelling at workers and cursing on phones then has the audacity to come and try and charge more money because I had an extra small table they would not take it because it was not on the inventory. Then Mr Lopez comes to speak to me yelling and smelling of marijuana and god know what else he was on.Their movers are even worse. No professionalism what so ever. They do not know how to pack properly and while putting my partners belonging in the truck I witnessed one of the movers just throwing bags and boxes in with no regard for a person’s property.I had to call the office on numerous occasions to wait for 3 estimates from then to have a young lady be very rude to me on the phone. I would not recommend this company to anyone.
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February 2021 by Glora Freeman
Incredible experience, wonderful staff, professional always and very nice owner.??
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January 2021 by John D
A few years ago I got evicted from my apartment and this company was called to both remove my property from my apartment and store it. Why they did, with help from the piece of trash marshal, was steal my stuff. The president, frank, is a thief and a liar. Two beds where stolen along with various electronics, video games, dvds, cds, and dumbbells. Long story short, this guy is nothing but a common thief and a compulsive liar who should not be in business. There’s a reason why on his own website all the good reviews are from the Bronx and not from Queens!
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December 2020 by Yvonne Sandoval
I reached out to them to move my belongings from a storage facility to my home.Since the first phone call for a quote, the friendly staff were courteous, informative and professional. My experience involved a third party where Baya did the work for me providing me with the information requested by this third party, including communication with the storage facility. They always followed up with me regarding my account and made sure I was happy with the move and service.I would definitely recommend Baya.
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November 2020 by Aries Quinones
Michelle from Baya moving company is very rude and unprofessional. It's a shame that she is the lead person in charge when the owner Frank is not there. Baya asked for an itemized list and got paid a lot of money for my move. They did not transport all of my items I provided an itemized list. The company said that they will not transport the remainder of my items. The job was incomplete and many of my items were damaged during the move. Frank (the owner) promised me a sprinter to pick up the remainder of my items and it is a month later and the job is still incomplete. He has not returned any of my calls after speaking to Michelle. I do will not recommend using this company to anyone. If ai could I would give it 0 stars!
